Oki C3400N Maintenance Manual

Oki Data CONFIDENTIAL
43163501TH Rev. 1 148 /
7.5.2.(6) Paper Exit Jam (Error 382)
(6-1) Paper eject jam occurred immediately after turning on the printer.
Paper-ejecting route across
paper eject part.
Check the paper-ejecting
sensor lever.
Check the condition of sensor
signal detection.
Check the output level of
EXIT sensor.
Check the power supply of
rear sensor relay board (ZAK
PCB).
Signal wire of rear sensor
relay board, EXIT sensor
cable
Signal wire of rear sensor
relay board, EXIT sensor
cable
Confirmation Tasks
Check whether the paper jam occurred during the route.
Check whether there is something abnormal about the form of
sensor lever and its movement.
By using the switch scanning test function of the maintenance
utility, check whether the sensor signal has been normally
detected.
Check the following signals of RSNS connector of main board
(BLA PCB).
9pin: EXIT sensor
Operate and adjust the sensor lever in order to check the above
signal level.
Check the power supply of 5V of CN2 connector of rear sensor
relay board (ZAK PCB).
1pin: 5V power supply
3pin: 0VL
Check whether FFC has been inserted into RELAY connector of
main board (BLA PCB) and CN1 connector of rear sensor relay
board (ZAK PCB) normally.
Check whether the cable between color difference sensor board
(ZAK PCB) and EXIT sensor has been connected normally.
Check whether wire gnawing, peel-off or defective cable
assembly exists.
Action at NG
Remove the jammed
paper.
Replace the sensor
lever with a new one.
Replace the main
board (BLA PCB) or
EXIT sensor or the
connecting cable with
new one.
Replace the EXIT
sensor with a new one.
Replace the connecting
cable with a new one.
Connect normally.
Replace the connecting
cable with a new one
and reassemble
normally.
(6-1-1) Check paper-ejecting route condition
(6-1-3) Check the electrical parts’ condition
(6-1-4) Check the connection
(6-1-2) Check the mechanical parts’ condition
Confirmation Items

Oki C3400N Specifications

Paper Handling

standard paper input capacity	250 sheets
multi-purpose tray capacity	single-sheet
manual duplex printing	yes

Performance

print speed color	16 ppm
print speed mono	20 ppm
time to first page color	13 sec.
time to first page mono	9 sec.
print resolution	1200 x 600 dpi
duty cycle	35, 000 pages/month

Paper Sizes and Weights

main tray paper size range	4.1" x 5.8" to 8.5" x 14"
multi-purpose tray paper size range	3" x 5" to 8.5" x 47.24"
main tray paper weight range	17 lb. to 32 lb. bond
manual feed paper weight range	20 lb. bond to 110 lb. bond

Memory

standard memory	32 MB
maximum memory	288 MB

Supplies

standard toner cartridge life color	1, 000 pages
standard toner cartridge life black	1, 500 pages
high-capacity toner cartridge life color	2, 000 pages
high-capacity toner cartridge life black	2, 500 pages
image drum life	15, 000 pages

Weight and Dimensions

width	14.8"
depth	18.9"
height	11.4"
weight	46.2 lb.