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4. Troubleshooting
AirPrint Problems
• The machine may take a few minutes to connect to a network after turning the machine on. Check that the machine
is connected to the network before printing.
• If using Mac OS X or iOS, upgrade to the latest version before use.
• The "No AirPrint Printers Found" message is displayed on an iOS device.
• Unable to print.
Point to check Solution Reference
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Turning the Machine On or Off
(User's Manual)
Is the machine connected to the
same network as the iOS device?
Check that the machine is displayed
on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
-
Point to check Solution Reference
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Turning the Machine On or Off
(User's Manual)
Is the machine connected to the
same network as the iOS device?
Check that the machine is displayed
on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
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Is the latest firmware version
installed?
Check the firmware version of this
machine, and Mac OS and iOS
version.
If the version of the firmware is not
the latest, update to the appropriate
version from the OKI web site or
Apple web site.
-
Is there paper in the tray? Check the message informing you
that paper runs out.
Error Message List (User's
Manual)
If the ATTENTION indicator on
the Operator Panel Lights Up or
Flashes
Is there toner in the toner cartridge? Check the message informing you
that toner runs out.
Error Message List (User's
Manual)
If the ATTENTION indicator on
the Operator Panel Lights Up or
Flashes
Is AirPrint set to [Enable]? Press the button on the operator
panel to select [Setting], and check
the status of [AirPrint]. When
[Disable] is displayed, AirPrint is not
available.
-
Is an error displayed? Check the error message.
Error Message List (User's
Manual)
If the ATTENTION indicator on
the Operator Panel Lights Up or
Flashes
Point to check Solution Reference
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