Oki ES5432 - Troubleshooting

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Troubleshooting

If the ATTENTION indicator on the Operator Panel Lights Up or Flashes

Print Problems

About Problems with Printing Results

Problems about Software

Problems on the Machine or Paper

AirPrint Problems

Google Cloud Print Problems

Main Page

Table of Contents3
Basic Operations7
Adjusting the Contrast of the Display Screen8
Setting Output Destination9
Output Tray9
Rear Output Tray10
Adjusting Volume11
Checking the Information of the Machine12
Printing a Report to Check12
Checking the Status on the Operator Panel13
Print14
Printing on Various Types of Paper15
Printing on Envelopes15
Printing on Labels18
Printing on Long Paper20
Printing on Custom Size Paper22
Printing with Various Settings from a Computer24
Printing Manually One by One24
Enlarging or Reducing to Fit the Specified Paper Size26
Printing Only the Cover from a Different Tray27
Making a Booklet28
Dividing a Document to Print on some Sheets for Making a Poster29
Adding Semi-Transparent Text (Watermarks)29
Overlaying Forms or Logos (Overlay)30
Outputting a Document to a File Instead of Printing on Paper32
Storing Frequently-Printed Documents in the Printer32
Printing E-Mail Attachment Files34
Saving Paper, Saving Toner35
Printing on both Sides of Paper (Duplex Printing)35
Saving Toner36
Combining Multiple Pages Onto One Sheet of Paper37
Adjusting Color on the Computer39
Printing Color Data in Grayscale39
Using Color Matching on Printer Driver40
Simulating Printing Results for Ink41
Color Separation42
Correcting Color Registration Error Manually43
Adjusting Color Balance (Density)44
Correcting Density Manually44
Adjusting Color with Software45
For a Better Finish46
Enhancing Photos46
Printing with a Specified Resolution47
Emphasizing Fine Lines48
Specifying the Font to Use49
Changing Black Finish50
Eliminating White Gap between Text and Background (Overprinting Black)51
Useful Functions53
Collating a Multiple Page Document in Units of Copies53
Printing from the Last Page of a Document54
Selecting a Tray Automatically for the Specified Paper55
Switching to Another Paper Feed Tray Automatically When a Tray Runs out of Paper57
Changing the Default Settings with a Printer Driver58
Saving Frequently-Used Settings in the Printer Driver to Use59
Storing Print Data in this Machine before Printing60
Printing Without Opening a PDF File (PDF Print Direct)61
Printing Data in USB Memory61
Printing Confidential Document63
Encrypting the Print Data and Setting a Password before Printing (Private Print)63
Maintenance65
Replacing Maintenance Parts66
Replacing the Belt Unit66
Replacing the Fuser Unit69
Cleaning each Part of the Machine72
Cleaning the Surface of the Machine72
Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3)73
Cleaning the Paper Feed Rollers (MP Tray)74
Updating Installed Drivers76
Updating the Printer Driver (Windows)76
Updating the Printer Driver (Mac os X)77
Removing Installed Driver78
Removing the Printer Driver (Windows)78
Removing the Printer Driver (Mac os X)79
Updating Firmware80
Initializing Memory and Settings81
Initializing Flash Memory81
Initializing the Settings of the Device82
Troubleshooting83
If the ATTENTION Indicator on the Operator Panel Lights up or Flashes84
Print Problems85
Network Connection Problems85
Wireless LAN Connection Problems86
USB Connection Problems87
About Problems with Printing Results88
Table of Problems with Printing Results88
Vertical White Lines Appear90
Printed Images Are Fading Vertically90
Printed Images Are Light91
White Spots and Lines Appear91
Dew Condensation Appears on Printed Paper92
Vertical Lines Appear92
Horizontal Lines and Spots Appear Periodically93
White Area on Paper Is Lightly Stained93
The Periphery of Characters Is Smudged94
The Entire Paper Area Is Lightly Stained When Printing on Envelopes or Coated Paper94
Toner Comes off When Printed Paper Is Rubbed95
Uneven Gloss95
Black or White Dots Appear96
Dirt Is Printed96
The Entire Page Is Printed Black97
Nothing Is Printed97
White Patches Appear98
The Peripheral Area of the Page Is Dirty98
Color of the Printed Image Is Not What You Expect99
Solid Printing of CMY 100% Is too Light99
Problems about Software100
Problems on Configuration Tool100
Problems on a Web Browser101
Printer Problems on a Windows PC101
Problems on the Machine or Paper102
Problems on the Machine102
Problems on Paper105
If a Power Failure Occurs106
Before Relinquishing Your Device107
Airprint Problems108
Google Cloud Print Problems109
Operating Management/ Specifications111
Administrator Setup112
Changing Admin Setup112
Print from USB Memory Setup113
Print Setup113
Network Menu118
Manage Unit121
User Install124
Management Software125
User Authentication (Access Control)126
Preparation (for Administrator)126
Log in to this Machine133
Printing from a Computer134
Registering IC Card Information137
Account Management138
Enabling Account Management138
Setting a Number of Points to each Account140
Creating a Shared Account141
Setting Paper Size Points/Toner Points143
Printing When Account Management Is Enabled145
Precautions When Operating145
Moving/Transporting this Machine146
Moving this Machine146
Transporting this Machine147
Network148
Airprint149
About Airprint (Print)149
Setting Airprint (Print)150
Registering the Machine in a Computer (Mac os X)151
Printing with Airprint (Print)152
Google Cloud Print155
About Google Cloud Print155
Setting Google Cloud Print156
Printing with Google Cloud Print158
Checking Google Cloud Print Registrations159
Checking or Changing the Use of Cloud Service Settings160
Deleting the Registered Information161
Checking that Deletion Is Complete162
About Importing the CA Licenses of the Proxy Server163
Network-Related Software164
Network Settings165
Initializing the Network Settings166
Setting the DHCP Server167
Network Problems168
Utility Software169
List of Utility Software170
Windows Utilities170
Mac os X Utilities171
Installing Software172
For Windows172
For Mac os X175
Web Page of this Machine176
Open the Web Page of this Machine176
Log in as the Administrator177
Changing the Administrator Password (Web Page)179
Checking or Changing the Settings of this Machine179
Encrypting Communication with SSL/TLS181
Using IPP183
Encrypting Communication with Ipsec184
Limiting by Using an IP Address (IP Filtering)187
Limiting by Using a MAC Address (MAC Address Filtering)187
E-Mail Alert188
Using Snmpv3189
Using IEEE802.1X (Wired LAN)189
Setting IEEE802.1X (Wireless LAN)191
Setting the LDAP Server192
E-Mail Setup193
Setting Power Save Mode (Web Page)194
Setting Sleep Mode (Web Page)194
Setting Auto Power off Mode (Web Page)195
About Items that Can be Set or Checked195
Color Correct Utility200
Changing Palette Color200
Changing Gamma Value or Hue202
Printing in Adjusted Color Settings203
Saving Color Correction Settings204
Importing Color Correction Settings204
Deleting Color Correction Settings205
Printing Color Swatch206
Color Swatch Utility206
Using Wired LAN and Wireless LAN at the same Time (Only When the Wireless LAN Module Is Mounted) Customizing the Color Swatch207
Printing a File with the Color You Want207
PS Gamma Adjuster Utility208
Registering an Adjusted Halftone208
Printing with a Registered Halftone209
Configuration Tool210
Registering this Machine210
Starting Configuration Tool211
Checking the Status of this Machine211
Cloning Settings212
Displaying the Alert Info212
Setting the Network216
Registering ICC Profile218
Registering Forms (Form Overlay)218
Checking the Free Space in Memory/Hard Disk Drive219
Registering a User Name and Password220
Removing this Machine221
Descriptions of Screens for Configuration Tool222
OKI LPR Utility225
Starting OKI LPR Utility225
Registering a Device to OKI LPR Utility226
Checking the Status of a Registered Device227
Forwarding Print Jobs to a Registered Device227
Printing the same Document from the Registered Multiple Devices228
Opening the Web Page of the Registered Device229
Following the IP Address of the Registered Device Automatically229
Setting the Web Port Number of the Machine230
Sending a File to a Device that Is Registered in OKI LPR Utility230
Deleting an Unnecessary Print Job231
Uninstalling OKI LPR Utility (Uninstall)231
Network Extension232
Showing Printer Properties232
Checking the Settings of the Machine233
Set Options Automatically234
Uninstall the Utility234
Network Card Setup (Mac os X)235
Setting the IP Address235
Configuring Web Settings236
Quitting Network Card Setup236
Print Job Accounting Client237
For Windows237

Oki ES5432 - Troubleshooting

Table of Contents

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