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4 Troubleshooting ......................................................................................... 83
If the ATTENTION indicator on the Operator Panel Lights Up or Flashes ...................................84
Print Problems .............................................................................................................................85
Network Connection Problems ...................................................................................................................85
Wireless LAN Connection Problems ..........................................................................................................86
USB Connection Problems .........................................................................................................................87
About Problems with Printing Results ..........................................................................................88
Table of Problems with Printing Results .....................................................................................................88
Vertical White Lines Appear .......................................................................................................................90
Printed Images are Fading Vertically ..........................................................................................................90
Printed Images are Light ............................................................................................................................91
White Spots and Lines Appear ...................................................................................................................91
Dew Condensation Appears on Printed Paper ...........................................................................................92
Vertical Lines Appear ..................................................................................................................................92
Horizontal Lines and Spots Appear Periodically .........................................................................................93
White Area on Paper is Lightly Stained ......................................................................................................93
The Periphery of Characters is Smudged ..................................................................................................94
The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper ..........................94
Toner Comes Off When Printed Paper is Rubbed ......................................................................................95
Uneven Gloss .............................................................................................................................................95
Black or White Dots Appear .......................................................................................................................96
Dirt is Printed ..............................................................................................................................................96
The Entire Page is Printed Black ................................................................................................................97
Nothing is Printed .......................................................................................................................................97
White Patches Appear ................................................................................................................................98
The Peripheral Area of the Page is Dirty ....................................................................................................98
Color of the printed image is not what you expect ......................................................................................99
Solid printing of CMY 100% is too light ......................................................................................................99
Problems about Software ..........................................................................................................100
Problems on Configuration Tool ...............................................................................................................100
Problems on a Web Browser ....................................................................................................................101
Printer Problems on a Windows PC .........................................................................................................101
Problems on the Machine or Paper ...........................................................................................102
Problems on the Machine .........................................................................................................................102
Problems on Paper ...................................................................................................................................105
If a Power Failure Occurs .........................................................................................................................106
Before Relinquishing Your Device ............................................................................................................107
AirPrint Problems .......................................................................................................................108
Google Cloud Print Problems ....................................................................................................109
5 Operating Management/ Specifications ................................................. 111
Administrator Setup ...................................................................................................................112
Changing Admin Setup ............................................................................................................................ 112
Print From USB Memory Setup ............................................................................................................... 113
Print Setup ............................................................................................................................................... 113
Network Menu .......................................................................................................................................... 118
Manage Unit ............................................................................................................................................. 121
User Install ............................................................................................................................................... 124
Management Software .............................................................................................................. 125
User Authentication (Access Control) ....................................................................................... 126
Preparation (For Administrator) ................................................................................................................ 126
Log in to This Machine ............................................................................................................................. 133
Printing from a Computer ......................................................................................................................... 134
Registering IC Card Information .............................................................................................................. 137
Account Management ............................................................................................................... 138
Enabling Account Management ............................................................................................................... 138
Setting a Number of Points to Each Account ........................................................................................... 140
Creating a Shared Account ...................................................................................................................... 141
Setting Paper Size Points/Toner Points ................................................................................................... 143
Printing When Account Management is Enabled ..................................................................................... 145
Precautions when Operating .................................................................................................................... 145
Moving/Transporting This Machine ........................................................................................... 146
Moving This Machine ............................................................................................................................... 146
Transporting This Machine ....................................................................................................................... 147
6 Network ......................................................................................................148
AirPrint ...................................................................................................................................... 149
About AirPrint (Print) ................................................................................................................................ 149
Setting AirPrint (Print) .............................................................................................................................. 150
Registering the Machine in a Computer (Mac OS X) ............................................................................... 151
Printing with AirPrint (Print) ...................................................................................................................... 152
Google Cloud Print ................................................................................................................... 155
About Google Cloud Print ........................................................................................................................ 155
Setting Google Cloud Print ...................................................................................................................... 156
Printing with Google Cloud Print .............................................................................................................. 158
Checking Google Cloud Print Registrations ............................................................................................. 159
Checking or Changing the Use of Cloud Service Settings ....................................................................... 160
Deleting the Registered Information ........................................................................................................ 161
Checking That Deletion is Complete ........................................................................................................ 162
About Importing the CA Licenses of the Proxy Server ............................................................................. 163
Network-Related Software ........................................................................................................ 164