9-16
Troubleshooting > Troubleshooting
Clearing Paper Jams
If a paper jam occurs, [Paper Jam] appears in the message display and the machine will stop. This section explains the
procedures to remove the jammed paper.
Jam Location
Detailed paper jam positions are as follows.
After you clear the jam, the machine will warm up again and the error message will be cleared. The machine resumes
with the page that was printing when the jam occurred.
Precautions with Paper Jams
• Do not reuse jammed papers.
• If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of
paper left in the machine could cause subsequent jamming.
• After clearing the paper jam, close the cassette and cover in the reverse procedure.
Error Message Paper Jam Location Reference Page
PaperJam. (Cassette 1) Cassette 1 page 9-17
PaperJam. (Cassette 2) Cassettes 2 to 4 page 9-17
PaperJam. (Cassette 3)
PaperJam. (Cassette 4)
PaperJam (MP tray) Multi purpose tray page 9-17
PaperJam. (RightCover)
↑↓ (Displayed alternately.)
Check the point. (A1) (A2)
Inside right cover 1 page 9-18
PaperJam (RightCover2) Inside right covers 2 or 3 page 9-19
PaperJam (RightCover3)
Paper Jam. (DP) Document processor page 9-19
The fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting
burned.
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