CHAPTER 14 Common Questions
T|X Handheld
149
What do I do if my handheld is not responding?
On rare occasions your handheld may not respond to tapping or pressing of buttons. If this
happens, first check that Key
lock is not turned on.
If Keylock is off and your handheld is still not responding, you need to reset your handheld. A soft
reset tells your handheld to stop and start over again. This does not affect any of the information
or applications on your handheld.
Use the tip of the stylus to gently press the reset button on the back of your handheld.
If a soft reset does not unfreeze your handheld, you need to perform a hard reset. For instructions,
see the User Guide on the web.
Can I open my handheld?
No, do not open your handheld; there are no user-serviceable parts inside. Opening your handheld
voids the warranty and is not recommended under any circumstances.
Tip
After a soft reset, the
Preferences screen
appears with the Date &
Time option highlighted
so you can reset the date
and time if necessary.
Reset button
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