Panasonic KX-NT400

Error code Subcode Probable Cause Solution
0x1001 0x0000 Sub CPU malfunction Consult your network administrator.
0x1002 0x0000 Sound hardware malfunction
0x1003 0x0000 Flash memory malfunction
0x1004 0x**** PHY (network control IC) error
0x1005 0x0000 SDRAM error
0x1006 0x0000 SRAM error
0x1007 0x0000 Sub CPU malfunction for Self
Labeling
0x1008–
0x1009
0x0000 Communication error between
KX-NT400 CPUs.
If this error is displayed frequently,
consult your network administrator.
0x1051 0x0000 PBX software version error Consult your network administrator.
0x2001 0x**** Unexpected error If this error is displayed frequently,
consult your network administrator.
0x2002–
0x2003
0x0000 Transmission error Check with the network administrator
whether there is a problem with the
LAN.
If this error is displayed frequently,
consult your network administrator.
0x2004 0x0000 KX-NT400 not registered Check the registration status of the
KX-NT400.
0x2005 0x0000 Connection refused by the PBX
0x2006 0x**** IP address lease time from DHCP
server has expired.
IP address lease renewal was
refused by DHCP server.
Consult your network administrator.
0x2007 0x0000 Communication error with sub CPU If this error is displayed frequently,
consult your network administrator.
0x2008 0x0000 Sound hardware control error
0x2009 0x**** Error information from the PBX
(MGCP server)
Consult your network administrator.
0x2010 0x0000 Communication error with sub CPU
for Self Labeling
If this error is displayed frequently,
consult your network administrator.
0x2011–
0x2015
0x0000 Communication error between
KX-NT400 CPUs.
If this error is displayed frequently,
consult your network administrator.
0x3001 0x0000 Communication error with sub CPU If this error is displayed frequently,
consult your network administrator.
0x3002 0x0000 Sound hardware control error
0x3003 0x**** IP address lease renewal was
refused by DHCP server
Consult your network administrator.
0x3100 0x0000 Bluetooth hardware error Repair or replace the Bluetooth
wireless headset.
194 Operating Instructions Document Version 2010-01
Appendix