SD Memory Cards
Issue Possible Cause & Solution Reference
I cannot record to the SD
memory card.
• The SD memory card is not compatible with the KX-NT400.
→ Make sure that you are using a compatible SD memory
card. (SDHC, miniSDHC, and microSDHC Memory Cards
are not compatible with the KX-NT400.)
—
• The SD memory card is not formatted or was not formatted
properly.
→ Format SD memory cards before the first use.
—
• The SD memory card was not inserted properly.
→ Make sure that the SD memory card is inserted properly
by gently pushing it securely but gently toward the back of
the SD memory card slot.
—
Contact List
Issue
Possible Cause & Solution Reference
I cannot add or edit entries
to the contact list.
• There are 300 entries in the contact list.
→ The contact list is full. Delete any unnecessary entries.
Page 109
The ringing icons do not
appear on the Contacts
screen.
• The ringing icons (for example, ) do not appear if you use
the default settings.
→ Using the PC Maintenance Console, set the DSS key
mode for Incoming Call setting to "ON or Flash". For more
details, refer to the PBX’s documentation or consult your
administrator.
—
While I am adding or
editing contact list entries,
the KX-NT400 turns off the
LCD.
• The phone has not been touched for the set duration of the
LCD Off Timer.
→ If no buttons are pressed and the phone is not used for the
set duration while programming the KX-NT400, the LCD
will turn off.
Page 114
Camera
Issue
Possible Cause & Solution Reference
I cannot connect to a
camera.
• The settings for the camera are not configured correctly.
→ Confirm the camera’s settings in the IP Camera settings.
• You have not registered any cameras.
→ Register a camera in the IP Camera settings.
Page 116
• The settings for a camera registered to a contact are not
configured correctly.
→ Confirm the camera settings in the contact’s settings.
Page 109
• The camera is not functioning correctly.
→ Refer to the documentation for the camera or consult your
administrator.
—
Document Version 2010-01 Operating Instructions 187
Appendix
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