13. Others
298
• The default workgroup name is set to “WORKGROUP”. If you changed the workgroup name,
the PC will not be recognised.
In [PC Connection] of the [Wi-Fi Setup] menu, change the workgroup name to that of the PC
you are connecting to. (P269)
• Please confirm login name and password are correctly typed.
• When the system time of Mac computer or Windows PC connected to a camera differs severely
from that of the camera, the camera cannot be connected to the computer or PC in some OSs.
> Please confirm [Clock Set] and [World Time] of the camera matches with time, date and
time zone in Windows PC or Mac computer. When both settings do not match severely,
please match them.
• Confirm that the login information (login ID/user name/email address/password) is correct.
• Is the size of the image too large?
> Transmit after dividing the motion picture with [Video Divide] (P224).
> Reduce the image size at [Size] (P250), and then send.
• It may take longer time to transmit when distance to the wireless access point is far.
> Transmit closer to the wireless access point.
• File format of the motion picture that can be sent differs depending on the destination. (P248)
• Execute the [Reset Network Settings] in the [Setup] menu. (P209)
However, the information you have set on the [Wi-Fi Setup] or [Bluetooth] will be reset.
The PC is not recognised when I use a Wi-Fi connection. The camera cannot be
connected to PC via Wi-Fi connection.
Images cannot be transmitted to the web service.
It takes time to transmit an image to the web service.
Transmission of the image fails midway. Some images cannot be transmitted.
I have forgotten the password for the Wi-Fi.
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