peplink ONE One - Page 247

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KeepAlive.
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Problem4
WhatcanIdoifIsuspectaproblemonmyLANconnection?
Solution
YoucantesttheLANconnectionusingping.Forexample,ifyouareusing
DOS/Windows,atthecommandprompt,typeping192.168.1.1.ThispingsthePeplink
Balancedevice(providedthatPeplinkBalance’sIPis192.168.1.1)totestwhetherthe
connectiontothePeplinkBalanceisOK.
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Problem5
WhatcanIdoifIsuspectaproblemonmyInternet/WANconnection?
Solution
YoucantesttheWANconnectionusingping,asinthesolutiontoProblem4.Aswe
wanttoisolatetheproblemsfromtheLAN,pingwillbeperformedfromthePeplink
Balance.ByusingPing/TracerouteundertheStatustabofthePeplinkBalance,you
mayabletofindthesourceofproblem.
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Problem6
WhenIuploadfilestoaserverviaFTP,thetransferstallsafterafewkilobytesofdata
aresent.WhatshouldIdo?
Solution
Themaximumtransmissionunit(MTU)orMSSsettingmayneedtobeadjusted.By
default,theMTUissetat1440.ChooseAutoforallofyourWANconnections.Ifthat
doesnotsolvetheproblem,youcantrytheMTU1492ifaconnectionisDSL.If
problemstillpersists,changethesizetoprogressivesmallervaluesuntilyourproblem
isresolved(e.g.,1462,1440,1420,1400,etc).
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Additionaltroubleshootingresources:
PeplinkCommunityForums:https://forum.peplink.com/
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AppendixE. Declaration
CAUTION:
RISKOFEXPLOSIONIFBATTERYISREPLACEDBYANINCORRECTTYPE.
DISPOSEOFUSEDBATTERIESACCORDINGTOTHEINSTRUCTIONS
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https://www.peplink.com
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