11:4
Maintenance
Is the needle too small for the thread? Change the needle to the proper size for the thread.
Are you using poor thread with slubs or thread
which has become dry?
Change to a new higher quality thread purchased from an
authorized PFAFF
®
dealer.
Is a correct spool cap used? Attach a spool cap of the right size for the actual thread spool
as described in chapter 2.
Is the best spool pin position used? Try a different spool pin position (vertical or horizontal).
Is the needle plate hole damaged? Change the needle plate.
Bobbin thread breaks
Did you insert the bobbin properly? Check the bobbin thread.
Is the needle plate hole damaged? Change the needle plate.
Is the bobbin area full of lint? Clean lint from bobbin area and use only the original PFAFF
®
bobbins approved for this model.
Is the bobbin wound correctly? Wind a new bobbin as described in chapter 2.
The seam has uneven stitches
Is the thread tension correct? Check needle thread tension and the threading.
Are you using too thick or slubbed thread? Change the thread.
Is the bobbin thread evenly wound? Check bobbin winding. See chapter 2.
Is a correct needle used? Insert a proper needle correctly as described in chapter 2.
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Did you thread the machine properly? Check how the machine is threaded.
Has sewing lint collected between the feed dogs? Remove the needle plate and clean the feed dogs with a
brush.
Fabric does not move? Make sure that the feed dogs are not lowered and that the
embroidery unit is not attached.
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Has the embroidery built up too much to move
freely under the presser foot?
Increase the presser foot height in the settings menu in small
steps until problem is solved.
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Is the fabric hooped properly? The fabric must be tightly hooped.
Is the inner embroidery hoop completely inserted in
the outer embroidery hoop?
Hoop the fabric in such a way that the inner hoop always
exactly matches the outer hoop.
Is the area around the embroidery arm free? Clear area around the embroidery unit and recalibrate.
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'LG\RXVWDELOL]H\RXUIDEULFVXIÀFLHQWO\" Ensure you use the proper stabilizer for your technique or
fabric type.
The machine will not embroider
Is the embroidery unit attached? Make sure that the embroidery unit is properly attached into
the socket.
Is the wrong hoop attached? Slide on the correct hoop.
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Is your machine displaying the system report
pop-up?
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before the pop-up appeared to product.improvement@pfaff.
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