Troubleshooting
103933_en_01 PHOENIX CONTACT 5-1
5 Troubleshooting
5.1 Overview of possible errors
Table 5-1 Troubleshooting
Error Cause Remedy Page
The print image has
deteriorated.
The printhead is dirty or individual nozzles
have failed.
Start cleaning. 4-4
The printer is not aligned correctly. Realign the printer.
Sheets are not being fed
through.
The sheets have become jammed. Remove the sheet jam. 5-5
The sheets are creased. Use sheets that are not
creased.
The printer will not switch on. There is a problem with the power supply
connection.
Check the power supply
connection.
The printer does not print even
though it is switched on.
The interface cable is not connected or the
wrong interface has been selected.
Check the connection to the PC.
The printer is not "ready". Exit the menu.
If necessary, acknowledge any
messages or remove an error
and confirm.
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