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Polycom realpresence group 550 User Manual
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User’s Guide for the Polycom RealPresence Gr
oup Series
2
Polycom, Inc.
•
RealPresence Group 700 system
5
7
Table of Contents
Default Chapter
3
Table of Contents
3
Using the Remote Control
7
Recharging the Remote Control Battery
9
Powering on and off
11
Power on Self Test (POST)
12
Navigating the User Interface
12
Calling and Answering
13
Placing a Call
13
Calling by Entering a Name or Number
14
Calling from the Contacts Screen
15
Calling from the Recent Calls List
15
Calling a Speed Dial Entry
15
Answering a Call
16
Ending a Call
16
Using Kiosk Mode
16
Types of Video Calls You Can Make
17
Participating in an Encrypted Call
17
Controlling What You See
18
Viewing Details about Your System
18
Switching between Full-Screen Video and the Home Screen
18
Selecting and Adjusting a Camera or Other Video Source
19
Enabling and Disabling Eagleeye Director Tracking in a Call
21
Setting and Using Camera Presets
22
Controlling What You Hear
23
Adjusting Volume
23
Muting the Microphone
23
Enjoying Stereo Audio in Video Calls
24
Showing Content
24
Showing Content with People+Content IP
25
Showing Content from a Computer Connected Directly to
26
Realpresence Group Systems
26
Working with Directory and Contact Entries
29
Searching for Directory Contacts
30
Polycom, Inc
30
Including Multiple Sites in Calls
30
Placing a Multipoint Call
31
Hanging up a Multipoint Call
32
Passwords for Multipoint Calls
32
Multipoint Viewing Layouts
33
Changing the Way Calls Are Answered
34
Temporarily Refusing Calls
34
Answering Video Calls Automatically
34
Muting Automatically Answered Video Calls
35
Using a Polycom Soundstation ® IP 7000 Conference
35
Phone with a Polycom Realpresence Group System
35
Using Microsoft Outlook Calendaring
38
Viewing Scheduled Meetings
38
Calling from Meetings on Your Calendar
38
Performing Tasks Involving Microsoft Office Communications Server or
39
Microsoft Lync Contacts
39
Viewing Contact Presence States
40
Multipoint Calls Using Centralized Conferencing Control
40
Protocol (CCCP)
40
Muting in a CCCP Call
40
Using Avaya Network Features with Video Calls
41
Customizing Your Workspace
42
Allowing the Far-End System to Control Your Camera
42
Allowing Video Display on the Web
42
Using a USB Keyboard
43
Troubleshooting
43
Placing a Test Call
43
Accessing System Information, Status, and Diagnostics Screens
44
System Information
44
System Diagnostics
47
Viewing Call Statistics
50
Searching for Answers in the Product Documentation
51
Using the Knowledge Base
51
Contacting Technical and Solution Support
52
Polycom Technical Support
52
Polycom Solution Support
52
Regulatory Notices
53
Other manuals for Polycom realpresence group 550
Administrator's Guide
213 pages
System Setup Sheet
2 pages
Setup Guide
2 pages
Quick Tips
2 pages
5
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Polycom realpresence group 550 Specifications
General
Brand
Polycom
Model
realpresence group 550
Category
Conference System
Language
English
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