Polycom VVX 201 Series - Page 10

Test the Hardware...........................................................................................................149
Clean the Touchscreen................................................................................................... 150
View Software Details..................................................................................................... 150
Updating Your Skype for Business Phone Software.......................................................151
View Software Update Information.......................................................................151
Update Your Skype for Business Phone Software...............................................151
Update Skype for Business Software Later..........................................................151
Troubleshooting............................................................................................. 152
Speakerphone.................................................................................................................152
USB Port......................................................................................................................... 152
Check the Status of the Calendar................................................................................... 152
Polycom Desktop Connector...........................................................................................153
Troubleshoot Audio and Echo Issues............................................................................. 154
Bluetooth Headset...........................................................................................................154
Recording Issues and Solutions......................................................................................154
Better Together over Ethernet.........................................................................................155
Troubleshoot Polycom BToE Connector Installation............................................155
Troubleshoot Polycom BToE Connector Start Issues.......................................... 155
Troubleshoot Pairing............................................................................................ 156
Login Credentials............................................................................................................ 156
Set Log Levels......................................................................................................157
Send Log Files to the Skype for Business Server................................................ 157
Send Log Files to the Skype for Business Server using the Web Configuration
Utility................................................................................................................157
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