• Quick Start Guide—This guide describes the contents of your package, how to assemble the phone
or accessory, and how to connect the phone to the network. The quick start guide is included in
your phone package.
• Wallmount Instructions—This document provides detailed instructions for mounting your phone on
the wall. To install your phone on the wall, you need the optional wallmount package, which
includes the wallmount instructions.
• Administrator Guide—This guide provides detailed information about setting up your network and
configuring features.
• Regulatory Notice—This guide provides information for all regulatory and safety guidance.
You can also view Feature Descriptions and Technical Notifications on the Polycom Voice Support page.
These documents describe workarounds to existing issues and provide expanded descriptions and
examples for phone settings and features. You can find these documents on the Polycom Profiled UC
Software Features and Polycom Engineering Advisories and Technical Notifications support pages.
Get Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support.
Polycom Partner and Solution Resources
To find all Polycom partner solutions, see Strategic Global Partner Solutions.
Polycom Implementation and Maintenance services provide support for Polycom solution components
only. Additional services for supported third-party Unified Communications (UC) environments integrated
with Polycom solutions are available from Polycom Global Services and its certified Partners. These
additional services help customers successfully design, deploy, optimize and manage Polycom visual
communications within their UC environments.
Professional Services for Microsoft Integration is mandatory for Microsoft Office Communications Server,
Microsoft Lync Server 2013, Skype for Business Server 2015, or Office 365 integrations. For additional
information and details, refer to http://www.polycom.com/services/professional_services/index.html or
contact your local Polycom representative.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information, and the
community enables you to participate in discussion forums to share ideas and solve problems with your
colleagues. To register with the Polycom Community, simply create a Polycom online account. When
logged in, you can access Polycom support personnel and participate in developer and support forums to
find the latest information on hardware, software, and partner solutions topics.
Before You Begin
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