Restart VVX Business Media Phone
Your system administrator may ask you to restart the phone if it malfunctions or to assist in
troubleshooting.
Caution: Before you restart the phone, contact your system administrator. If the phone is
malfunctioning, you may be able to restore normal operation without restarting it. In addition,
your administrator may want to troubleshoot the phone before you restart it. You do not need
to restart the phone to update its configuration.
Procedure
1. Navigate to Settings > Basic.
2. Select Restart Phone.
A confirmation message is displayed.
3. Select Yes.
The restart process begins, and the process ends when the Home screen is displayed.
Related Links
Update the Configuration for VVX Business Media Phone on page 149
Update the Configuration for VVX Business Media
Phone
Your system administrator may ask you to update the configuration for your phone to apply any changes
to system settings, which you can do without restarting it.
Procedure
1. Navigate to Settings > Basic.
2. Select Update Configuration.
A confirmation message is displayed.
3. Select Yes.
The configuration is updated. The phone may restart, depending on which settings have changed.
Related Links
Restart VVX Business Media Phone on page 149
Test the Hardware
Your system administrator may ask you to access a diagnostics menu on the phone to test its hardware.
You can test the touchscreen, microphones, speaker, handset, third-party headset (if connected), keypad
mappings, and LEDs. Contact your system administrator for instructions on how to perform these tests.
Maintaining VVX Business Media Phone
Polycom, Inc. 149
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