Polycom VVX Series User Manual

Maintaining Polycom
®
VVX
®
Business IP
Phones
Topics:
• Investigate Warnings
• Remove Warnings
• Restart Your Phone
• Update the Phone's Configuration
• Test the Hardware
▪ Cleaning the Screen
• View Software Details
• Updating Your Skype for Business Phone Software
When the phone is not operating properly, you can investigate or troubleshoot issues along with any other
tasks your administrator may ask you to perform.
Investigate Warnings
When a phone is unable to perform certain tasks, a Warning icon displays in the status bar.
The warning icon lets you know that your phone has one or more important issues. You can view details
about the issues from the Warnings screen.
Procedure
1. Navigate to Settings > Status > Diagnostics.
2. Select Warnings.
The Warnings screen is displayed listing any issues.
Remove Warnings
After you view phone warnings, you can temporarily remove the Warning icon from the status bar.
However, the warning still displays in the Warnings list until the issue is fixed. The Warning icon is
displayed each time your phone has a warning that you haven't viewed.
Procedure
1. In the Warnings screen, select Clear Icon to remove the Warning icon from the status bar.
Polycom, Inc. 132

Polycom VVX Series Specifications

General

Category	IP Phone
Manufacturer	Polycom
HD Audio	Yes
Dimensions	Varies by model
Weight	Varies by model
Series	VVX
Display	Color LCD
Lines	Up to 12 lines
Codecs	G.711, G.722, G.729
Network Interfaces	10/100/1000 Ethernet
Bluetooth	Select models (e.g., VVX 450, VVX 601)
Wi-Fi	Select models (e.g., VVX 450)
USB	Yes
Headset Port	Yes
Audio Features	Acoustic Fence
Security	802.1X
Network Protocols	SIP
Power	PoE