Procedure
1. During a delegation call, press More > Safe Xfer .
The call is transferred to the boss's phone.
Resume a Transferred Boss Call
If the boss is not available to answer the transferred call, the call is returned to the delegate’s phone.
When the transferred call is returned, the phone displays a notification stating that the call was not
answered and a tone plays on the delegate's phone.
After the call is returned, the delegate can resume the call and either try the Safe Transfer again or
transfer the call to the boss’s voicemail.
Procedure
1. Select the returned call and select Resume.
Transfer a Call to a Boss’s Voicemail
If a boss is unavailable to take calls, delegates can transfer the calls directly to the voicemail of the boss.
Procedure
1. During a delegation call, press Boss VM.
Place a Call on Behalf of a Boss
As a delegate, you can make calls on behalf of your assigned boss on their lines.
When a call is made on the boss's line, a solid red bar is displayed on the line key on the boss's phone.
Procedure
1. Press and hold the boss's line key.
2. Select On behalf.
3. Select a contact, then select Dial.
The delegate and third-party phones display a notification indicating that a delegate is calling on
behalf of a boss.
Join Conference Calls for a Boss
You can join an incoming conference call on behalf of a boss on their line and add the boss to the
conference call.
Procedure
1. Press the Conference soft key.
2. Dial the boss's number or select the contact.
3. After the call is answered, press the Conference soft key.
Shared Lines
Polycom, Inc. 57
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