Fault description Cause Remedy Personnel
The "Level" symbol appears flashing on
the LCD screen, plus the error message
‘Level error’
E-33-3 and the pump stops.
The liquid level in the
storage tank has reached
"liquid level low 2nd stage".
Fill the storage tank Technical
personnel
The symbol "External"
MEM appears
flashing on the LCD screen plus the error
message
‘Memory overflow’
E-34-3 and the
pump stops.
The stroke memory has
overflown.
Rectify the cause, then
press the
[P/OK]
key (think
through the consequences
for the process!).
Technical
personnel
The symbol i < 4mAappears flashing on the
LCD screen plus the error message
‘Under
4mA’
E-35-3 and the pump stops.
The pump is in
‘Analog’
‘operating mode’
, a fault
behaviour has been pro‐
grammed in the
‘ANALOG’
menu and the control cur‐
rent has fallen below 4 mA.
Clear the cause of the low
control current or
Technical
personnel
The symbol i > 20mAappears flashing on
the LCD screen plus the error message
‘Under 20 mA’
E-36-3 and the pump stops.
The pump is in
‘Analog’
‘operating mode’
, a fault
behaviour has been pro‐
grammed in the
‘ANALOG’
menu and the control cur‐
rent has risen above 23
mA.
Clear the cause of the high
control current or
Technical
personnel
The symbol "Flow" FLOWappears
flashing on the LCD screen plus the error
message
‘Defective stroke dosing’
E-37-3
and the pump stops.
The dosing monitor is not
correctly connected.
Connect the dosing monitor
correctly and
Press the
[P/OK]
key.
Electrician
The dosing monitor
reported too few strokes,
more than set in the
‘FLOW’
menu.
Press the
[P/OK]
key.
Investigate and clear the
cause
Technical
personnel
The symbol "Membrane"
DIAappears
flashing on the LCD screen and the error
message
‘Diaphragm break’
E-38-3 and the
pump stops.
The diaphragm is broken. Replace the diaphragm and
clean the diaphragm rupture
sensor, refer to the "Repair"
chapter.
Technical
personnel
The symbol "Stroke length adjustment"
STRKappears flashing on the LCD screen
plus the error message
‘Stroke length mis-
set’
E-39-3 and the pump stops.
The stroke adjustment dial
was rotated by more than
10 % while the menu was
locked.
Turn the stroke adjustment
dial back or enter the pass‐
word.
Technical
personnel
The symbol "Temperature"
FCappears
flashing on the LCD screen plus the error
message
‘Temperature FC’
E47-4 and the
pump stops.
The pump is overloaded. Rectify the cause, then
press the
[P/OK]
key (think
through the consequences
for the process!).
Technical
personnel
The temperature is too
high.
Rectify the cause, then
press the
[P/OK]
key (think
through the consequences
for the process!).
Technical
personnel
The symbol "Overpressure" p+ FCappears
flashing on the LCD screen plus the error
message
‘Overload FC’
E48-4 and the
pump stops.
A constriction or a closed
shut-off valve on the dis‐
charge side.
Open the shut-off valve or
clear the constriction, then
press the
[P/OK]
key (think
through the consequences
for the process!).
Technical
personnel
The symbol "Mains"
PWR appears
flashing on the LCD screen plus the error
message
‘Mains voltage’
E51-5 and the
pump stops.
No or incorrect mains
voltage.
Connect the correct mains
voltage.
Technical
personnel
12.3
Warning Alerts
Yellow LED indicator "warning indicator" lights up:
Troubleshooting
76