Troubleshooting
88 QL-800 User Guide
5 Grasp the handle on the transport unit. Then pull the transport unit straight out of
the printer.
Note: If the yellow transport unit shipping lock is installed, you will not be able to
remove the transport unit. You must first remove the shipping lock by rotating it
counterclockwise and then pulling it straight out. This lock is usually removed
during the unpacking process.
6 Release the roller handle and the rollers will return to their normal position.
7 Inspect the transport unit and the media travel path inside the printer. Remove the
jam.
Warning: If you need to cut media inside the printer with scissors, first power off
the printer and turn the power inlet switch off on the rear of the printer.
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