Productwillnotstartup(restartloop)
P
ossiblecausesPossiblesolutions
P
owersupplyand
connection
Seepossiblesolutionsfromthetableabove,entitled
‘Productdoesnotturnonorkeepsturningoff’.
Softwarecorruption1.Intheunlik
elyeventthattheproduct’ssoftware
hasbecomecorrupted,trydownloadingand
installingthelatestsoftwarefromtheRaymarine
website.
2.Ondisplayproducts,asalastresort,attemptto
performa‘PoweronReset’.Beawarethatthis
willdeleteallsettings/presetsanduserdata
(suchaswaypointsandtracks),andrevertthe
unitbacktofactorydefaults.
P erformingapoweronreset
Theremaybecircumstancesinwhichitisnecessarytoresetyourdisplayto
factory(default)settings;forexample,aspartofatroubleshootingactivity.
Important:
Beforeperformingapoweronresetensureyouhaveback edupyour
settingsanduserdatatoamemorycard.
Withthedisplaypoweredoff:
1.Pressandholdthe[Home]button.
2.Pressandholdthe[P
ower]buttonuntilthedisplaybeeps.
3.Releasethe[Power]button.
4.WhentheRaymarinelogoappears,releasethe[Home]button.
5.Usethe[Down]buttontohighlight[Wipedata/factoryreset].
6.Pressthe[OK]button.
7.Usethe[Down]buttontohighlight[Yes].
8.Pressthe[OK]button.
Thedisplaywillnowberesettofactorydefaultsettings,andalluserdata
willberemoved.‘Datawipecomplete’isdisplayedatthebottomofthe
screenwhentheresetisfinished.
9.Thedisplaywillthenrestartautomatically.
Downgradingsoftware
Intheunlikelyeventthatyouneedtodowngradeyourdisplay’ssoftware
followtheinstructionsbelow.
1.InsertaMicroSDcardcontainingonlythedowngradedsoftwareversion
intothedisplay’scardreaderslot.
2.Select[Updatesoftware]fromtheGettingstarted,settingstab
([Homescreen>Settings>Gettingstarted]).
3.Select[CheckSDcard].
4.Usethe[Left]directionalbuttontohighlightthesoftwareversionand
press[OK].
Detailsofthecurrentandnewsoftwareversionaredisplayed.
5.Select[Yes].
6.Usethe[Directional]buttonstohighlight[Update]andthenpressthe
[OK]button.
Thesoftwarewillnowbedowngradedandthedisplaywillreboot.
Important:
Ifyouaredowngradingfromversion3.13orabovetoversion3.10orbelow
youmustimmediatelyperformafactoryresetfollowingthe‘Factoryreset’
instructions:p.26—Performingasettingsorfactoryreset
T roubleshooting
135