16 ST60+ Graphic Display Owner’s Handbook
2.2 Troubleshooting
Preliminary procedures
Changes in the electronic environment may adversely affect the operation of your
ST60 equipment. Typical examples of such changes are:
• Electrical equipment has recently been installed or moved aboard your vessel.
• You are in the vicinity of another vessel or shore station emitting radio signals.
If you appear to have a problem, first ensure that the EMC requirements are still
being met before further investigating the problem.
Fixing faults
Some data types may not be supported by your system and therefore will not be
displayed on your ST60+ Graphic Display. If you think that data is missing, ensure
that your system supports this data before assuming that a fault exists.
All Raymarine products are subjected to comprehensive test and quality
assurance programmes prior to packing and shipping. However, if a fault occurs,
the following table may help to identify and rectify the problem.
Technical support
Raymarine provides a comprehensive customer support service, on the world
wide web and by telephone help line. Please use either of these facilities if you are
unable to rectify a problem.
World wide web
Please visit the Customer Support area of our web site at:
www.raymarine.com
Fault Cause Remedy
Display blank. No power supply. Check power supply.
Check SeaTalk cabling and connector
security.
Check fuse/circuit breaker.
No transfer of informa-
tion between SeaTalk
instruments (e.g. illumi-
nation levels).
SeaTalk cable or
connector fault.
Check security of SeaTalk connectors.
Check condition of SeaTalk cables.
Isolate faulty instrument by discon-
necting instruments one by one.
Failure of a group of
SeaTalk instruments.
SeaTalk cable or
connector fault.
Check the security of SeaTalk con-
nectors between functioning and
non-functioning instruments.
81268_3.book Page 16 Tuesday, August 1, 2006 8:05 AM
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