Chapter 2: Maintenance & Troubleshooting 17
As well as providing a comprehensive Frequently Asked Questions section and
servicing information, the web site gives e-mail access to the Raymarine Technical
Support Department and a details of the locations of Raymarine agents,
worldwide.
Telephone help line
If you do not have access to the world wide web, please call our help line.
In the USA, call:
• +1 800 539 5539, extension 2444 or
• +1 603 881 5200 extension 2444
In the UK, Europe the Middle East or the Far East, call:
• +44 (0) 23 9271 4713 (voice)
• +44 (0) 23 9266 1228 (fax)
Help us to help you
When requesting service, please quote the following product information:
• Equipment type.
• Model number.
• Serial number.
• Software issue number.
The Software issue number can be ascertained by means of the Intermediate
Calibration facility, see
Chapter 4, Calibration
.
To find out the software version number and serial number of your ST60+ Graphic
Display:
1. During normal operation, hold down the and buttons for approxi-
mately 4 seconds, to display the VERSION screen.
2. Note the software version number and serial number, then hold down the
and buttons for approximately 2 seconds, to return to normal operation.
Software version & serial number
D6444_1
81268_3.book Page 17 Tuesday, August 1, 2006 8:05 AM
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