Troubleshooting
64
Problem Possible Cause Instructions
Alarm Sound
Continuous, No Lights
No power, battery drained. Connect power cord/battery
charger. Use Power-Off to silence
alarm.
Press and hold the blue RESET
button.
Press and release the gray
POWER button. Wait 2
seconds, then release the
RESET button.
Prior to use, allow battery to charge
approximately 30 minutes. You may
then operate the monitor while it is
plugged in. Allow the battery to
charge for 6 hours before using the
monitor on battery power.
Internal part failure. Contact Respironics.
Alarm sounds weak.
Internal part failure.
Low battery
Contact Respironics.
Charge battery.
Loose lead
Light remains on.
Connections between
electrodes, lead wires, and
patient cable are not properly
made.
Defective lead wires.
Defective patient cable.
Defective electrodes.
Internal part failure.
Verify that
(a) baby’s skin underneath
electrodes is clean,
(b) electrodes are clean, and
(c) lead wires are fully inserted into
the electrodes and patient
cable.
Replace lead wires and perform
Functional Self-Test.
Replace patient cable and perform
Functional Self-Test.
Replace electrodes.
Contact Respironics.
Unable to download via
modem.
AC power not connected to
SmartMontior 2.
Plug the SmartMonitor 2 into AC
power before performing a modem
download.
Unable to communicate
by direct connect
Download cable was not
connected to the SmartMonitor
2 and the computer prior to
turning on the SmartMonitor 2.
Connect the download cable to the
SmartMonitor 2 and the computer
before turning the SmartMonitor 2
on.
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