Respironics SmartMonitor2 - Troubleshooting

Troubleshooting
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Troubleshooting
Whenever a technical problem occurs that the caregiver cannot handle, he or she should contact the
dealer. The caregiver should not try to fix the SmartMonitor 2. Following are some common
problems.
Problem Possible Cause Instructions
Monitor will not
Operate
Monitor disconnected from
power cord/battery charger,
batteries discharged.
No Power at outlet.
Defective power cord/battery
charger.
Internal part failure.
Plug power cord/battery charger
into monitor and outlet.
Locate an outlet with power.
Contact Respironics.
Contact Respironics.
All lights will flash
together and the alarm
will beep in unison with
the flashing lights.
Pressing RESET will not
silence alarm.
Internal error condition
detected by SmartMonitor 2.
Reduce likelihood of electrostatic
discharge around SmartMonitor 2.
Contact your dealer.
If an Error number is displayed on
the LCD (the LCD is located on the
bottom of the monitor), record this
information. Contact your dealer.
If there is an internal software error,
a special power off procedure is
required.
 Press and hold the RESET
button, while still holding down
the RESET button press and
hold the POWER button. Hold
both buttons down for 5
seconds
 Release POWER button;
continue to hold the RESET
button until the monitor turns
off.
Alarm Sound
Continuous, No Lights
Incorrect Power-Off Sequence.  Press the POWER button and
insure that the power light is
illuminated.
 Press and hold the RESET
button. Press and release
POWER. Wait two seconds,
then release the RESET button