Ricoh Aficio GX7000 - 6. Troubleshooting; Software Installation Issues

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Disposing

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Disposing

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Main Page

Default Chapter1
- User Guide1
- Table of Contents3
1 Read this First9
About this Product9
- Introduction9
- Trademarks9
- Disclaimer10
- User's Notes10
- Manuals for this Printer13
How to Read this Manual14
- Description for the Specified Model14
- Symbols14
- Installing User Guide15
- How to Use User Guide16
- Opening from the Printer Driver17
- Opening from the CD-Rom17
- Removing the User Guide18
Guide to Components19
- Machine Body19
- Machine Rear20
- Control Panel21
- Alert Indicator22
Making Printer Settings Using the Control Panel24
Options27
- Network Interface Board Type GX327
- Paper Feed Unit TK106027
- Duplex Unit AD102028
- Detaching and Reattaching the Duplex Unit28
- Multi Bypass Tray BY101029
- Detaching and Reattaching the Multi Bypass Tray30
Recommended Functions31
2 Preparing for Printing33
Setting up the Hardware33
- Checking the Computer and Installation Area33
  - Check the Power Source35
  - Checking the Computer to be Connected35
- Checking the Supplied Items and Unpacking the Printer36
- Attaching the Options37
- Installing the Print Cartridges42
- Plugging in the Power Cord and Turning the Power on43
- Loading Paper45
- Printing a Configuration Page57
- Loading Paper into Bypass Tray (Optional)57
Connecting the Computer and Installing the Software (USB Connection)59
- Before Installing the Software (USB)59
- Quick Install for USB60
Connecting the Computer and Installing the Software (Network Connection)63
- Before Installing the Software (Network Interface Board)63
- Host Interface65
- Network Setup65
- Quick Install for Network66
Checking the Printer Status and Settings Using the Printer's Control Panel (List/Test Print Menu)68
- Interpreting the Configuration Page68
Confirming the Connection Method69
Installing the Printer Driver (USB)71
- Sharing the Printer73
- Changing the Host Interface Menu78
Installing the Drivers for Network Connection79
- Installing the Printer Driver (Network)80
- Using as the Windows Network Printer84
- Installing the Desktopbinder - Smartdevicemonitor for Client86
Paper88
- Compatible Paper Types88
- Loadable Paper Sizes and Quantities88
- Paper Handling Precautions92
- Loading Precautions92
- Paper Storage Precautions94
- Paper Type Precautions94
- Non-Compatible Paper95
- Printable Area96
Specifying the Paper Settings Using the Printer's Control Panel (Paper Input Menu)98
- Changing the Paper Input Menu98
- Paper Input99
3 Printer Driver101
Two Types of Printer Properties Dialog Box101
- Opening the Printer Properties Dialog Box101
- Opening the Printing Preferences Dialog Box101
- Opening from an Application102
Specifying Settings on [Accessories] Tab103
- Conditions for Bidirectional Communication103
- If Bidirectional Communication Is Disabled103
Printing105
- Unauthorized Copy Control106
- Important Notice108
Canceling Printing109
- Canceling Printing from the Status Monitor109
- Canceling Printing Using the [Job Reset] Key of the Printer109
- Canceling Printing from the Taskbar110
4 Monitoring and Configuring the Printer111
Using the Status Monitor111
- Receiving Notification of Print Job Status Via the Status Monitor111
Using Smartdevicemonitor for Client112
- Using Notification Via Smartdevicemonitor for Client113
- Specifying the Print Server113
- Specifying the Settings for Monitoring the Printer114
- Displaying the Printer Status115
Using Web Browser116
- Displaying Top Page116
- Menu117
- Checking the Printer Status118
- Changing the Printer Settings118
- Notifying the Printer Status by E-Mail119
- About the Web Browser Help131
Snmp132
5 Maintaining133
Checking the Number of Printed Pages Using the Control Panel (Counter Menu)133
- Displaying the Counter133
Performing Maintenance Using the Control Panel (Maintenance Menu)135
- Nozzle Check136
- Head-Cleaning137
- Head-Flushing139
- Head Position140
- High Speed141
- Adj.paper Feed142
- Registration144
- Plain Paper146
- De-Condensation147
Specifying System Settings Using the Control Panel (System Menu)149
- Changing the System Menu150
- Energy Saver151
Selecting the Control Panel Language152
Restricting Printer Functions154
- Locking the Keys154
- Unlocking the Keys154
Replacing a Print Cartridge156
- Checking the Remaining Ink156
- Replacing a Print Cartridge158
- Handling Print Cartridges160
Cleaning162
Moving163
- Moving a Short Distance163
- Moving a Long Distance164
Disposing165
When Not Using for a Long Period of Time166
6 Troubleshooting167
Software Cannot be Installed167
- Confirming Installation167
- Checking Your Computer Environment167
- Printer Driver Cannot be Installed170
- USB Connection Is Not Automatically Detected170
If Test Print Fails172
Uninstalling173
- Uninstalling the Printer Driver173
- Deleting Devices174
Printing will Not Start176
- Power Cannot be Turned on176
- Paper will Not Feed Even When the Power Is on176
- An Error Occurs176
Paper Is Not Fed or Delivered Normally178
Paper Jam180
- Using the [Form Feed / Head-Cleaning] Key to Remove Jammed Paper180
- Removing Paper Jammed in Tray 1181
- Removing Paper Jammed in Tray 2 (Optional)182
- Removing Paper Jammed in the Bypass Tray (Optional)185
- Removing Paper Jammed under the Top Cover189
- Removing Paper Jammed Around the Guide Board192
- Removing Paper Jammed in the Duplex Unit (Optional)195
- If You Cannot Remove Jammed Paper197
Print Results Are Not Satisfactory202
- Prints Are Unsatisfactory202
- Colors Do Not Match the Displayed Image204
- Positions Do Not Match the Displayed Image204
- Other Problems205
- Checking the Consumables207
If a Message Appears During Installation208
Error & Status Messages on the Control Panel209
- Control Panel Error Messages209
Status Monitor Errors214
- Status Monitor Does Not Open214
- No Response from Printer214
- No Paper/Tray Not Detected (Tray 1)214
- No Paper/Tray Not Detected (Tray 2)216
- No Paper/Tray Not Detected (Bypass Tray)218
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)220
- Paper Size Mismatch/Paper Type Mismatch (Tray 2)222
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)224
- Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)226
- Cover Open228
- Cover Open/Tray Not Detected (Tray 1)230
- Cover Open/Tray Not Detected (Tray 2)231
- Cover Open / Print Cartridge(S) Not Detected233
- Duplex Unit Not Detected234
- Cartridge End235
- Cartridge/Print-Head Tank Empty236
- Used Cartridge237
- Ink Collector Unit Not Detected238
- Out of Printable Temperature Range239
- Printer Error240
- Network Interface Board Error240
- Envelope Selector Position Mismatch241
7 Appendix245
Updating the Firmware245
Checking the Current Printer Driver Version246
Software on the CD-ROM247
- Files247
- RPCS Raster Printer Drivers247
- Smartdevicemonitor for Client248
- Manuals (HTML Files)248
Cautions to Take When Using in a Network250
- Using DHCP250
Electromagnetic Interference251
Specifications252
- Printer Body252
- Option (Paper Feed Unit)254
- Option (Bypass Tray)255
- Option (Network Interface Board)255
- Option (Duplex Unit)256
Information about Installed Applications257
- Expat257
- Netbsd257
- Authors Name List258
- Samba(Ver 2.2.2-1.1)259
- Jpeg Library259
Where to Inquire260
Recommended Consumables261
Option and Consumables262
Index263

Ricoh Aficio GX7000 - 6. Troubleshooting; Software Installation Issues

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