Error Codes
SM 25 D432/D433
D432/D433
Fax Option
Type
C2550/C2530
Code Meaning Suggested Cause/Action
received at the other end
after all communication
attempts at 2400 bps
Adjust the tx level (use NCU parameter 01 or
the dedicated tx parameter for that address).
Check the line connection.
Defective remote terminal.
6-21
V.21 flag detected during
high speed modem
communication
The other terminal may be defective or
incompatible.
6-22
The machine resets the
sequence because of an
abnormal handshake in the
V.34 control channel
Check for line noise.
If the same error occurs frequently, replace the
FCU.
Defective remote terminal.
6-99
V.21 signal not stopped
within 6 s
Replace the FCU.
13-17
SIP user name registration
error
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
13-18 SIP server access error
Incorrect initial setting for the SIP server.
Defective SIP server.
13-24 SIP authentication error
Registered password in the device does not
match the password in the SIP server.
13-25 Network I/F setting error
IPV4 is not active in the active protocol setting.
IP address of the device is not registered.
13-26
Network I/F setting error at
power on
Active protocol setting does not match the I/F
setting for SIP server.
IP address of the device is not registered.
13-27 IP address setting error IP address of the device is not registered.
14-00 SMTP Send Error
Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the