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Ricoh IM C3500 Series - Page 249

Ricoh IM C3500 Series
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Message Condition Solution and reference
"Network communication
has failed. Failed to send.
Please check status and
settings of the destination
machine."
A malfunction is
occurring on an SMTP
server, the computer
specified as the
destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
Check that the SMTP server and the destination
computer are functioning normally.
"Network communication
has failed. Failed to send.
Please check the access
privilege setting of the
destination."
A malfunction is
occurring on an SMTP
server, the computer
specified as the
destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
Check that the SMTP server and the destination
computers are functioning normally.
The shared folder
specified as the transfer
destination cannot be
found in Folder Transfer.
Creating a shared folder on the destination
computer. To check the folder name, select the
destination in the address book, press [Edit],
and see "Path Name" in [Destination] tab
[Folder].
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
The user name and/or
password registered in
the address book are
invalid when performing
Folder Transfer.
Select the forwarding destination in the
address book, press [Edit], and specify
[Destinations] tab [Folder] [Folder
Authentication Info] again.
See "Registering the Destination Folder to Use
for Send to Folder", User Guide (Full Version).
When a Message Is Displayed While Using the Fax Function
247

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