Ricoh M C240FW - Page 209

Troubleshoot a problem 209
Action
Yes
No
Step 6
Temporarily disconnect other equipment and disable other telephone services.
1 Disconnect other equipment (such as answering machines, computers, modems, or
telephone line splitters) between the printer and the telephone line.
2 Disable call waiting and voice mail. For more information, contact your telephone
company.
Can you send or receive a fax?
The problem
is solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
1 Dial the fax number.
2 Scan the document.
Can you send or receive a fax?
The problem
is solved.
Contact
customer
support.
Can receive but not send faxes using analog fax
Action
Yes
No
Step 1
Load an original document properly
into the ADF tray or on the scanner
glass.
Can you send faxes?
The problem is solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set
for the telephone number that you
want to dial.
• Dial the telephone number
manually.
Can you send faxes?
The problem is solved.
Contact customer support.