Ricoh M C240FW - Page 210

Troubleshoot a problem 210
Can send but not receive faxes using analog fax
Action
Yes
No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax Receive
Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see Blank or white pages.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Poor fax print quality
Action
Yes
No
Step 1
Make sure that there are no print quality defects.
1 From the control panel, touch Settings > Troubleshooting > Print Quality
Test Pages.
2 Correct any print quality defects. For more information, see Print quality is
poor.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
1 From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
2 In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.