Ricoh M C240FW - Page 216

Troubleshoot a problem 216
Action
Yes
No
Step 3
1 Make sure that the Append time
stamp or the Overwrite existing
file check box is selected in the
destination configuration settings.
2 Resend the scan job.
Is the scan job successful?
The problem is solved.
Contact customer support.
Poor copy quality
Action
Yes
No
Step 1
1 Clean the scanner glass and the ADF glass with a damp, soft, lint-free cloth. If
your printer has a second ADF glass inside the ADF, then also clean that glass.
For more information, see Cleaning the scanner.
2 Make sure that the document or photo is loaded facedown on the upper left
corner of the scanner glass.
3 Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
1 Check the quality of the original document or photo.
2 Adjust the scan quality settings.
3 Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact
customer
support.