Problem Cause Solution
Misfeeds occur. • A media jam has occurred.
• The media is dirty.
• The media is floating.
• Open the center cover and
check the state of the
media. For details about
solving media jams, see
page 227 "Clearing
Misfeeds".
• When the media is dirty,
see page 176 "When the
Printed Media Becomes
Dirty".
• When the media is
skewed, see page 196
"When Media Curls While
Feeding".
The carriage stops around the
media guides.
• The media guides are dirty.
• The cap is dirty.
• The areas around the print
heads are dirty.
• Clean the media guides.
For details about how to
clean the media guides,
see "Cleaning the Media
Guides", Requests for
Daily Care and
Maintenance.
• Clean the cap.
For details about cleaning,
see "Cleaning the Caps",
Requests for Daily Care
and Maintenance.
• Clean the areas around
the print heads.
For details about cleaning,
see "Cleaning the Area
around the Print Heads",
Requests for Daily Care
and Maintenance.
5. Troubleshooting
200
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