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Roland Quad-Capture - User Manual

Roland Quad-Capture
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+48V
Hi-SPEED USB
IN 1/2
MAIN
OUT 1/2
IN 3/4 OUT 3/4
IN OUT
MIDI
AUDIO
DIRECT MIXER
D/A
INPUT
OUTPUT
INPUT 1L
INPUT 2R
COAXIAL IN
(3/4)
MIDI IN
MIDI OUT
COAXIAL OUT
(3/4)
OUTPUT 1L
OUTPUT 2R
PHONES
DIGITAL
OUT
SELECTOR
MIXER
MONO/
STEREO
MIX
Hi-Z/
Lo-Z
COMP
PHASE
SENS
A/D
HPF
100Hz
COMP
PHASE
SENS
A/D
HPF
100Hz
For the following languages, a PDF version of the Owner’s Manual can be found on the CD-ROM.
Deutsch, Français, Italiano, Español, Português, Nederlands
* 5 1 0 0 0 4 2 9 9 1 - 0 5 *

Table of Contents

Questions and Answers

  • R
    Rachel EllisAug 19, 2025
    Why is there no sound from my computer's speakers when using Roland Recording Equipment QUAD-CAPTURE?
    • M
      maryblackSep 12, 2025
      When using the Roland QUAD-CAPTURE, sound will not be output from the computer's internal speakers. To hear sound, connect headphones or an external audio playback system to the QUAD-CAPTURE.
  • L
    Laura NguyenAug 21, 2025
    What to do if the Roland Recording Equipment QUAD-CAPTURE installer does not exit?
    • D
      David MillerAug 21, 2025
      If the Roland QUAD-CAPTURE installer does not exit, it might be due to several reasons: * The computer is running on battery power: Connect the power cord to the computer. * Other USB devices are connected: Ensure that only a mouse and keyboard are connected during installation. * The QUAD-CAPTURE is connected to a USB hub without power: Use a powered USB hub.
  • B
    Brooke StevensAug 23, 2025
    Why is the sound played by my computer inaudible or too soft with Roland Recording Equipment QUAD-CAPTURE?
    • Z
      Zachary SantanaAug 25, 2025
      If the sound played by your computer is inaudible or too soft when using Roland Recording Equipment, consider the following: * Headphones: If sound is audible through headphones connected to the PHONES jack, verify the connection to your audio playback system and adjust the volume. * [OUTPUT] and [MIX] knobs: Adjust the volume using the QUAD-CAPTURE’s [OUTPUT] or [MIX] knob. * DIGITAL OUT SELECTOR: If outputting from the COAXIAL OUT (3/4) jack, configure the DIGITAL OUT SELECTOR setting in the control panel to PLAYBACK 1-2 or PLAYBACK 3-4. * Computer volume: Adjust the computer’s volume setting. * Voice communication software: Disable automatic volume adjustment. * Audio buffer size: Increase the buffer size.
  • Y
    ycareySep 1, 2025
    Why is there distorted sound from a device connected to the input jack on my Roland Recording Equipment QUAD-CAPTURE?
    • M
      Mr. Jeffrey SilvaSep 1, 2025
      If you are getting distorted sound from a device connected to the input jack on your Roland QUAD-CAPTURE, here's what to check: * PEAK Indicator: If the PEAK indicator is lighting up, decrease the input level by turning the [SENS 1L] or [SENS 2R] knob to the left. * Input Mixer Knobs: Check the position of the [INPUT 1], [INPUT 2], or [COAX (3/4)] knob on the input mixer, and adjust the input volume accordingly.
  • B
    Brian SmithSep 3, 2025
    Why is the volume from my guitar insufficient with Roland Recording Equipment QUAD-CAPTURE?
    • J
      Jose YorkSep 3, 2025
      If you're experiencing insufficient volume from your guitar with the Roland QUAD-CAPTURE, make sure of the following: * Correct Connector: Connect your guitar to the INPUT 1L jack. * Hi-Z Switch: Ensure the [Hi-Z (INPUT 1)] switch is set to 'ON'. * Input Level: Adjust the input level using the [SENS 1L] knob. * Connection Cable: Use a connection cable that does not contain a resistor.
  • D
    Dylan WilsonSep 5, 2025
    Why is the volume from my microphone insufficient with Roland Recording Equipment QUAD-CAPTURE?
    • S
      sarahbrowningSep 5, 2025
      If you're experiencing insufficient volume from your microphone with the Roland QUAD-CAPTURE, consider the following: * Correct Connector: Ensure your microphone with an XLR type plug is connected to the XLR type connector (INPUT 1L, INPUT 2R jack). * Microphone Sensitivity: The QUAD-CAPTURE’s microphone nominal input level is -60 dBu for the XLR type connector, and -50 dBu for the TRS phone type connector. If the sensitivity of the microphone is low, the level will be low.
  • R
    Roger HawkinsSep 7, 2025
    Why is the volume level of the instrument connected to the input connector too low on my Roland Recording Equipment QUAD-CAPTURE?
    • S
      Sarah DicksonSep 7, 2025
      If the volume level of the instrument connected to the input connector is too low on your Roland QUAD-CAPTURE, try these steps: * MIX Knob: Turn the [MIX] knob toward the right to adjust the volume. * Input Level: If connected to the INPUT 1L or INPUT 2R jack, increase the input level by turning the [SENS 1L] or [SENS 2R] knob of the QUAD-CAPTURE toward the right. * Input Mixer: Check the position of the [INPUT 1], [INPUT 2], or [COAX (3/4)] knob of the input mixer, and adjust the input volume accordingly. * Connection Cable: Use a connection cable that does not contain a resistor.
  • T
    tara67Sep 9, 2025
    Why Roland Recording Equipment QUAD-CAPTURE cannot change the sampling rate in Advanced Driver Settings or software?
    • R
      randy06Sep 9, 2025
      If you cannot change the sampling rate in Advanced Driver Settings or software for Roland Recording Equipment QUAD-CAPTURE, consider the following: * Audio Data: Change the sampling rate within the software currently being used, or exit the software and then change the sampling rate in the Driver Settings dialog box. * Program Usage: Exit the program that is using the QUAD-CAPTURE. * COAXIAL IN (3/4) Jack: Set the sampling rate setting of the software to match the sampling rate of the equipment connected to the COAXIAL IN (3/4) jack. * Sound Control Panel (Windows): Close the Sound Control Panel. * Monitoring Function (Windows 8.1/8/7): Disable the monitoring function.
  • M
    Michael AndersonSep 12, 2025
    Why does “Found New Hardware Wizard” appear again after driver was installed (Windows XP) for Roland Recording Equipment?
    • C
      Christy AtkinsSep 12, 2025
      If, after installing the driver for Roland Recording Equipment QUAD-CAPTURE on Windows XP, the “Found New Hardware Wizard” appears again, it is because you connected the QUAD-CAPTURE to a different USB connector than the one used during the initial driver installation. Follow step 9 of the driver installation procedure and install the driver.
  • M
    Mrs. Melissa CooperSep 14, 2025
    Why does a numeral such as “2-” appear at the beginning of a device name (Windows) for Roland Recording Equipment QUAD-CAPTURE?
    • A
      Amanda MeyersSep 14, 2025
      If a numeral such as “2-” appears at the beginning of a device name for Roland Recording Equipment QUAD-CAPTURE (Windows), it is because you connected the QUAD-CAPTURE to a different USB connector than the one used when installing the driver. To remove the numeral, connect the QUAD-CAPTURE to the same USB connector used during installation, or reinstall the driver.

Summary

USING THE UNIT SAFELY

Safety Instructions and Warnings

Essential safety instructions and warnings for operating the unit, including prevention of fire, electric shock, and injury.

About Warning and Caution Notices

Explains the meaning of warning and caution labels used in the manual for user safety.

About Symbols

Explains the meaning of various symbols used in the manual for warnings and instructions.

Additional Safety Precautions

Lists critical safety warnings and precautions for unit operation, handling, and environment.

IMPORTANT NOTES

Power Supply and Placement

Guidelines for power connection and unit placement to prevent malfunctions and interference.

Maintenance and Repairs

Instructions for unit cleaning, maintenance, and information regarding data loss during repairs.

Additional Precautions and CD Handling

Further precautions for safe usage, handling, and care of CDs.

Contents of the Package

Included Items Overview

Lists all items included in the product package, including the unit, manual, and accessories.

Panel Descriptions

Front Panel Overview

Describes the layout and functions of the front panel controls and jacks.

Front Panel Controls and Indicators

Details the functions of indicators, buttons, and knobs on the front panel.

Rear Panel Connectors

Explains the various input and output connectors on the rear panel.

Rear Panel Switches

Describes the function of switches located on the rear panel.

Driver Installation

Windows Driver Installation

Step-by-step guide for installing the device driver on Windows operating systems.

Mac OS X Driver Installation

Step-by-step guide for installing the device driver on Mac OS X.

Confirm that Sound can be Heard

Sound Verification Steps

Guides for confirming successful driver installation and audio output on Windows and Mac.

Basic Use

DAW Software Usage Precautions

Important notes and precautions before using Digital Audio Workstation software.

Setup for Playback

Instructions for connecting the device for audio playback from a computer.

Output Device Settings

How to select the device as the audio and MIDI output device in DAW software.

Setup for Recording

Instructions for connecting and setting up the device for audio recording.

Adjusting Input Level

How to adjust input signal levels using the physical knobs on the device.

Automatic Input Level Adjustment

Using the AUTO-SENS feature for automatic input level optimization.

Input Device Settings

How to select the device as the audio and MIDI input device in DAW software.

Setting from the Control Panel

Starting the Control Panel

Instructions for launching and accessing the device's control panel software.

Setting the Preamp

Adjusting preamp settings like low-cut, phase, and input gain via the control panel.

Setting the Compressor

Configuring compressor parameters such as gate, threshold, ratio, and attack/release.

Setting the Input Mixer

Adjusting monitor levels for input signals via the control panel.

Setting the Sampling Rate

Manually changing the audio sampling rate of the device through the control panel.

Selecting Coaxial Output

Choosing the audio source to be output from the coaxial jack via the control panel.

Saving and Loading Settings

How to save current device configurations and load previously saved settings.

Initializing Settings

Resetting all settings to their default values through the control panel.

Checking Signal Flow

Displaying a block diagram to visualize signal routing within the device.

Setting Coaxial Input

Configuring the digital coaxial input signal reception via the control panel.

Changing AUTO-SENS Method

Customizing the AUTO-SENS behavior and recording level margin.

Checking Synchronization

Verifying the clock synchronization status with other digital equipment.

Checking Driver Settings

How to view or modify driver configuration options.

Viewing Control Panel Foreground

Setting the control panel to always stay on top of other windows.

Checking Control Panel Version

How to find the version number of the control panel software.

Troubleshooting

Problems Installing the Driver

Solutions for issues encountered during device driver installation.

Problems When Using the QUAD-CAPTURE

Solutions for common problems encountered during device operation.

Low Audio Volume Issues

Troubleshooting steps for low or inaudible computer playback volume.

Low Input Level and Distorted Sound

Addressing low input signal levels and fixing distorted input audio.

Sound Interruption and Dropouts

Resolving issues with intermittent audio playback or recording.

Noise, Distortion, and Volume Adjustments

Identifying and fixing noise, distortion, and adjusting recording levels.

Cannot Play Back or Record

Comprehensive troubleshooting for playback and recording failures.

Sampling Rate and 24-bit Audio Issues

Troubleshooting problems with changing sampling rates and 24-bit audio.

Limitations When Using the 192 kHz Setting

Explains operational limits when the device is set to a 192 kHz sampling rate.

Changing Computer Settings to Avoid Problems

Adjusting computer settings to prevent operational issues.

Driver Signing Options Setting (Windows XP)

How to configure driver signing options on Windows XP to allow installation.

Power Management Settings

Adjusting computer power management settings to improve audio performance.

System Performance Settings (Windows)

Optimizing Windows system performance settings for audio tasks.

Setting the System Volume

Adjusting the overall system volume for audio playback.

Voice Communication Software Settings

Disabling automatic volume adjustment for communication software.

Monitoring Function Settings

Disabling Windows monitoring function to prevent audio issues.

Reinstalling the Driver

Steps to remove and reinstall the device driver to resolve issues.

Deleting the Driver

Procedure to completely remove the device driver from Windows.

Mac OS X Driver Deletion

Steps to uninstall the device driver on Mac OS X.

Advanced Driver Settings

Advanced configuration options for the device driver.

Windows Driver Settings

Detailed driver settings and options for Windows users.

Mac OS X Driver Settings

Detailed driver settings and options for Mac OS X users.

Main Specifications

Channel Count and Signal Processing

Details on audio channel support and internal signal processing capabilities.

Sampling Rate and Levels

Specifications for supported sampling rates and nominal input/output levels.

Impedance, Frequency Response, and Noise

Specifications for input/output impedance, frequency response, and noise levels.

Dynamic Range

Specifications for the dynamic range of the AD and DA conversion blocks.

Connectors and Interface

Details on the physical connectors and interface types.

Power, Dimensions, Weight, and Accessories

Information on power supply, physical dimensions, weight, and included accessories.

Information

Roland Service Center Contacts

Contact information for Roland service centers and authorized distributors worldwide.

Roland Quad-Capture Specifications

General IconGeneral
Audio Resolution24-bit/192 kHz
USBUSB 2.0
MIDIIn/Out
Direct MonitoringYes
TypeAudio Interface
Preamps2x VS Preamps
OS CompatibilityWindows, macOS
Inputs2x XLR/TRS combo
Phantom PowerYes (48V, switchable on inputs 1-2)
Channels4
DriverASIO, Core Audio
Dimensions185 mm x 134 mm x 44 mm / 7-5/16 inches x 5-5/16 inches x 1-3/4 inches

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