Media Feed Problems ................................................................................................. 86
The Media Jams ....................................................................................................................87
Is the media warped or wrinkled? ........................................................................................87
Media Wrinkles or Shrinks ........................................................................................................88
Is the media loaded and set up straight and securely? ................................................................88
Was loaded media allowed to stand for some time? ...................................................................88
Was the media loaded while the heater was hot? ......................................................................88
Is the temperature of room too low?.....................................................................................88
Is the humidity of the room too high?....................................................................................88
Is the using media deflected? .............................................................................................88
Media Feed Is Not Straight .......................................................................................................89
Is the media loaded and set up straight and securely? ................................................................89
Media Feed Is Not Smooth ........................................................................................................90
Do the media strike some other object? .................................................................................90
Is the media too thick? .....................................................................................................90
Are the grit rollers dirty?...................................................................................................90
Machine Problems ..................................................................................................... 91
The Print Heads Stop Moving.....................................................................................................92
What to Do First .............................................................................................................92
If the print-head carriage move to the standby ........................................................................92
The Printer Unit Doesn't Run .....................................................................................................94
Is the power switched on?..................................................................................................94
Does the [POWER] key stay steadily lighted? ...........................................................................94
Is the [POWER] key flashing? ..............................................................................................94
Is the cover open? ...........................................................................................................94
Has ink run out?..............................................................................................................94
Is a message displayed on the Utility icon in the task tray or in the Utility window? ............................94
Is the cable connected? ....................................................................................................94
Is the driver installed correctly? ..........................................................................................94
Are two or more machines connected to a single computer? ........................................................95
Is the temperature of the room too low? ................................................................................95
Did you forcibly remove any detachable external storage device connected by USB? ...........................95
Driver Problems ....................................................................................................... 96
Installation is impossible .........................................................................................................97
Windows 10...................................................................................................................97
Windows 8.1..................................................................................................................97
Uninstalling the Driver ............................................................................................................99
Windows 10...................................................................................................................99
Windows 8.1..................................................................................................................99
Important Notes When Performing Output from General Application .......................................100
Important Notes When Performing Output from Adobe Illustrator....................................................... 101
Important Notes When Performing Output from CorelDRAW.............................................................. 102
Handling Messages and Error Messages ...........................................................................103
Messages .......................................................................................................................... 104
[XX ink : Shake the cartridge well] ................................................................................... 104
[The Waste cartridge is full.]........................................................................................... 104
[Replace the wiper.] ..................................................................................................... 104
[Replace the felt wiper.] ................................................................................................ 104
[The connection to the printer has been released.] .............................................................. 104
[Clean the printer manually.] .......................................................................................... 104
Error Messages.................................................................................................................... 105
[The pinch roller position is incorrect.] ............................................................................. 105
[Crop marks could not be printed. Output will be canceled.] .................................................. 105
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