Roland VersaSTUDIO BN-20A

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13. Install the driver again according to "Preparation Before Use.”

Installation is impossible

98 Driver Problems

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Table of Contents2
The Basics6
Basic Information7
Introduction8
Part Names8
Roland BN-20A System Configuration10
How to Open the BN-20 Driver's Printing Preferences Screen11
How to Open the Utility Window / Exit the Utility12
How to Open the Utility Window12
Starting from the Windows Start Menu12
How to Exit the Utility12
How to Start the Versaworks13
How to Open the BN-20 Driver / Versaworks Help14
BN-20 Driver14
Versaworks14
About the Media Used16
Types of Media16
Usable Media16
Four Different Output Methods17
Important Points During Use17
Basic Operations18
Switching Power on and off19
Precautions When Operating the Power Supply19
Switching the Power on19
Switching the Power off (Sub-Power Off)20
About Sleep Mode (Power-Saving Mode)20
Printing21
Step 1: Loading Media21
Step 2: Bidirectional Adjustment28
Step 3: Printing Tests and Normal Cleaning30
Step 4: Calibrate Sheet Feeding Amount32
Step 5: Starting Print Output33
About the Output-Start Location34
Stopping Print Output35
To Stop Output on the Printer Side35
Canceling Output from the Computer35
Fully Utilizing the Machine37
Optimizing the Output Quality38
Cutting / Printing and Cutting39
Adjusting Cutting39
Accurately Adjusting the Cutting-In Amount41
Adjusting Printing and Cutting42
Creating Data for Cutting / Printing and Cutting43
Cautionary Note on Making Output with Cutting46
Performing Printing and Cutting Separately47
To Perform Printing and Cutting Separately47
Media Sizes Allowing Automatic Crop Mark Detection47
Printing with Crop Marks48
Aligning Automatically and Cutting50
Crop Cut Adjustment52
Utility : Other Function53
Performing Various Adjustments through a Sequence of Operations53
Setting of Dry Time54
Resetting All Adjustments to Factory Default Values56
Maintenance57
Introduction58
Important Notes on Handling and Use59
Automatic Maintenance Function: Points to Note59
Maintenance Schedule59
When Not in Use for a Prolonged Period59
Checking Ink Levels and Replacing61
Checking Ink Levels61
How to Replace Ink Cartridges62
Regular Maintenance63
Daily Maintenance64
Maintenance of Ink Cartridges64
Cleaning64
Replacing the Waste Cartridge65
Care and Maintenance of the Print Heads67
Periodical Cleaning Maintenance68
About Periodical Cleaning Menus68
Medium and Powerful Cleaning69
Manual Cleaning71
When Manual Cleaning Is Necessary71
Manual Cleaning Method72
Replacing Consumable Parts74
Replacing Parts for Maintenance75
Replacing the Wiper75
Replacing the Felt Wiper76
Replacing the Cutter Blade77
Troubleshooting Methods80
Output Quality Problems81
Printed Results Are Coarse or Contain Horizontal Stripes82
Do the Print Heads Show Nozzle Clogging82
Have You Carried Out[Calibrate Sheet Feeding]82
Have You Carried out [Bidirectional Adjustment]82
Is the Temperature of the Room too Low82
Is the Printer Installed in a Level and Stable Location82
Is the Printer Installed in a Location out of Direct Sunlight82
Is the Media Loaded and Set up Correctly82
Colors Are Unstable or Uneven83
DID You Shake the Ink Cartridges Gently before Installing Them83
Is the Media Wrinkled83
Is the Printer Installed in a Level and Stable Location83
Is the Printer Being Used in a Location Subject to Severe Changes in the Operating Environment83
Vironment83
The Media Becomes Soiled When Printed84
Are the Print Heads Dirty84
Cutting Is Misaligned or Skewed85
Is the Media Loaded and Set up Correctly85
Are the Settings for the Cutting Conditions Appropriate85
Is the Length of Output too Long85
Are You Using Media that Exhibits Large Expansion and Contraction85
The Printed Surface Is Damaged When Cutting86
Does the Tip of the Blade Holder Cap Scrap the Printed Surface86
Media Feed Problems87
The Media Jams88
Is the Media Warped or Wrinkled88
Media Wrinkles or Shrinks89
Is the Media Loaded and Set up Straight and Securely89
Was Loaded Media Allowed to Stand for some Time89
Was the Media Loaded While the Heater was Hot89
Is the Temperature of Room too Low89
Is the Humidity of the Room too High89
Is the Using Media Deflected89
Media Feed Is Not Straight90
Is the Media Loaded and Set up Straight and Securely90
Media Feed Is Not Smooth91
Do the Media Strike some Other Object91
Is the Media too Thick91
Are the Grit Rollers Dirty91
Machine Problems92
The Print Heads Stop Moving93
What to Do First93
If the Print-Head Carriage Move to the Standby93
The Printer Unit Doesn't Run95
Is the Power Switched on95
Does the [POWER] Key Stay Steadily Lighted95
Is the [POWER] Key Flashing95
Is the Cover Open95
Has Ink Run out95
Is a Message Displayed on the Utility Icon in the Task Tray or in the Utility Window95
Is the Cable Connected95
Is the Driver Installed Correctly95
Are Two or more Machines Connected to a Single Computer96
Is the Temperature of the Room too Low96
DID You Forcibly Remove any Detachable External Storage Device Connected by USB96
Driver Problems97
Installation Is Impossible98
Windows 1098
Windows 8.198
Uninstalling the Driver100
Windows 10100
Windows 8.1100
Important Notes When Performing Output from General Application101
Important Notes When Performing Output from Adobe Illustrator102
Important Notes When Performing Output from Coreldraw103
Handling Messages and Error Messages104
Messages105
[XX Ink : Shake the Cartridge Well]105
[The Waste Cartridge Is Full.]105
[Replace the Wiper.]105
[Replace the Felt Wiper.]105
[The Connection to the Printer Has Been Released.]105
[Clean the Printer Manually.]105
Error Messages106
[The Pinch Roller Position Is Incorrect.]106
[Crop Marks Could Not be Printed. Output will be Canceled.]106
[Motor Error]106
[Crop Mark Detection Could Not be Started.] / [Crop Marks Were Not Found. Out- Put will be Canceled.]106
The Printer Off.]106
[Waste Cartridge Is Estimated to be Full]107
[Temperature Error]107
[Cover Open Error.]107
[Sheet Setup Error]107
[Data Error]107
[Ink Has Run Out.]107
[Pinch Lever was Returned.]107
[No Sheet Is Present.]108
[Printing Cannot Continue Because the End of the Sheet was Detected. Printing will be Canceled.]108
[Servicecall No**]108
[Ink Cartridge Error : *** Ink Cartridge ]108
[BN-20 Utility Is Already Running.]108
[The Cleaning Liquid Cartridge Is Empty. Replace the Cleaning Liquid Cartridge with a New One.]108
Appendix109
Operations When Moving the Unit110
Preparing to Move the Machine111
Procedures from Preparing to Move through Reinstalling112
Main Specifications113
Printing Area114
Maximum Area114
Maximum Area When Using Crop Marks115
About the Blade116
Dimensional Drawing117
Specifications118

Roland VersaSTUDIO BN-20A - Page 99

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