Samsung CLX-9250ND - Page 433

7. Trouble
s
● Code :
S1-1213
S1-1214
● Error message
:
Video System Failu
r
Video System Failu
r
● Symptom / Cause :
The error has occurred when you use Security device
TPM chip operation error has occurred.
● Troubleshooting method :
1. Did you replace the HDD/Video board?
Yes : Update the firmware for the new board.
(Refer to chapter5. Firmware update)
2. Does the problem occur after updating the firmwar
e
Yes :
A. Print the configuration report and check the fir
A.
Print
the
configuration
report
and
check
the
fir
B. If all software versions are not normal, updat
e
C. If the problem persists, replace the defective
d
3. If the problem persists, replace the Video board.
● Replacement part
- JC59-00031A : HDD
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7-
9
s
hooting
:
r
e #S1-1213 : Turn off then on.
r
e #S1-1214 : Turn off then on.
.
e
?
rmware version.
rmware
version.
e
the firmware again.
d
evice. (HDD / Video board )
SAMSUNG ELECTRONICS
9
3