Samsung FP-T5894W - Troubleshooting Guide; Common Problems and Solutions

IAppendix
I
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem
Possible Solution
Poor picture quality. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
Screen displays distorted or Depending on the installation location of the Wireless Home AV Center and the Plasma TV, the
collapsed(as mosaic shapes).
signal may be affected if the communication conditions unstable.
See Page 3 WIRELESS HOME AV CENTER installation guide.
If the Home AV Center is too close or too far away from PDP TV, communication conditions might
be bad.
Also ensure there's no obstacle between PDP TV and Home AV Center
The picture on the screen may be temporarily broken due to the surrounding environment when
watching for a long time.
The picture may be displayed abnormally while it searches for the optimal wireless
communications environmet when it is turned on.
No picture or sound. Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
The TV displays image 'Please check
Check if Wireless Home AV Center Power is on (blue light should be on), if the problem continues,
Wireless Home AV Center power is on"
call a service center.
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No sound or sound is too low at
First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable
maximum volume.
broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Picture rolls vertically.
Check all connections.
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The TV operates erratically.
Unplug the TV for 30 seconds, then try operating it again.
The TV won't turn on.
Make sure the wall outlet is working.
Remote control malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
Press the TV button to put your remote control in the TV mode.
Make sure the remote has batteries.
Check that the "+" and "-" ends of the batteries are inserted correctly.
Digital broadcasting screen problem.
Please check the digital signal strength and input antenna.
The image is too light or too dark.
Adjust the Brightness and Contrast.
Adjust the Fine tuning.
The image is too large or too small.
Adjust the Size settings.
The visual qualities of digital channels
The visual qualities of digital channels may vary depending on the original production method
vary.
(analog or digital).
- If the original production method is digital: High visual quality.
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If the original production method is analog: The digital program displayed on the screen is
originally an analog program which has been converted to digital.
The visual quality is of an SD(Standard Definition) grade.
Screen is black and power indicator
The TV is using its power management system.
light blinks steadily.
On your equipment check (STB, DVD, etc) ; Power and Signal Cable.
The TV is using its power management system.
Press the Source button on the panel or remote control.
Turn the TV off and on.
Although the TV caption shows HD,
The HD(High Definition) caption that appears when switching channels or when pressing the
the visual quality is not satisfactory.
Information button on the remote control means the selected channel is a digital channel. If the
broadcasting station converts an analog signal into digital and transmits the signal, the visual
qu~.i...ttma~~~!.perf~ct.
-_ .. _-_._-------"-_.
_ .... _.--_. __ .. __ .
A distorted picture appears in the
If Just Scan is selected with some external devices, a distorted picture may appear in the
corner of the screen.
corner of the screen. This symptom is caused by external devices, not theTV.
Contrast changes during wireless
This is normal operation.
connection process
Game mode is not available.
Wireless communication characteristics cause the video delay to be longer than that of other
products. (FPT5094/FPT5894: 280ms, Other Products: 85ms). Due to the video delay, this product
-
does not support Game mode.
I cannot connect the Wireless Home
Establishing a connection may be delayed when you turn the power on/off using the remote
AV Center and the PDP TV.
control as finding the optimal wireless communication environment may take some time.
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