Sartorius YDP30 - Malfunctions; 8.1 Device Malfunctions; 8.2 Malfunctions when Printing

20 Operating Instructions YDP30 | YDP30-NET
Malfunctions
8 Malfunctions
8.1 Device Malfunctions
Malfunction Cause Solution Chapter, page
The LED display is
inactive.
The device is switched off. Switch on the device. 5.4, 12
The device is not connected to the
power supply at the installation
site.
Connect the device to the power supply
at the installation site.
5.1, 10
8.2 Malfunctions when Printing
Malfunction Cause Solution Chapter, page
The device does not
print.
A print job has been stopped. The
LED display flashes green.
Press the feed button. This will resume
the print job.
No media have been inserted. The
LED display flashes red.
Insert the media. 5.6.1, 12
The inserted media have been used
up.
Remove the media spool. 7.4, 17
Insert the media. 5.6, 12
Press the feed button. This will resume
the print job.
The ink ribbon has been inserted
incorrectly.
Remove the ink ribbon. 7.3, 16
Insert the ink ribbon. 5.7, 14
The device does not
print (only when used
as standard printer).
The device is not correctly
connected to the testing or
laboratory device.
Check the connection. 5.2, 11
The RS232 connection cable is not
correctly assigned.
Use the supplied printer connection
cable, type RS232.
If the printer connection cable is
missing: Please contact Sartorius
Service.
The settings for the serial interface
between the device and the
testing or laboratory device differ.
Change the configuration for the
“RS232” connection.
6.1, 15
The device does not
print (only when used
as network printer).
The device received multiple print
jobs simultaneously and has only
printed the first print job.
Restart the missing print job.
The device is not correctly
connected to the testing or
laboratory device.
Print the status information. 5.8, 14
Check if the device is correctly
configured on the testing or laboratory
device (see the testing or laboratory
device’s operating instructions).
The media shift during
printing.
The printer settings are incorrect. Change the media sensor settings. 7.6, 18
Reset the device to factory settings. 7.6, 18
Calibrate the sensors. 7.6, 18