Q & A
W
HAT DOES OUR W ARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only - ONE YEAR.
W HAT W ILL SBC DO?
• At our option, repair or replace your unit.
HOW DO I SEND M Y UNIT, IN OR OUT OF W ARRANTY?
• In the U.S., call Customer Service for Return Authorization at: 1-800-677-2118.
• Properly pack your unit, include any cables and accessories which were originally
provided with the product. W e recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve months).
• Print your name and address, along with a description of the defect, and include this
in the package.
• Include payment for any service or repair not covered by warranty, as determined by
SBC.
W HAT DOES OUR W ARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
• Products which may have been modified or incorporated into other products.
• Products purchased and/or operated outside the USA, its territories, or Canada.
• Products serviced by the owner or a service facility not expressly authorized by SBC.
• Products purchased more than 12 months from current date.
• Units purchased in "AS IS" condition, or units purchased as "Distressed
Merchandise".
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS W ARRANTY?
• This warranty gives you specific rights. You may also have other rights which vary
from state to state or province to province.
W A R R A N T Y
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