Operator’s Guide 99
Software Support
The Scantron Technical Support Department can
provide product support in a variety of ways.
Call
(800) 445-3141 between 6:00 A.M. and 8:00 P.M.,
Central Time, Monday through Friday.
Before contacting Technical Support, gather the
following information:
• Type of computer and the operating system you
are using
• Steps required to reproduce the problem
Website/Email
www.scantron.com
support@scantron.com
Live Chat
You can also choose GoToAssist Live Chat, an instant
messaging solution, for Technical Support. Live Chat is
available during Technical Support’s normal business
hours.
1. Go to https://www.scantron.com/software-
support-live-chat-key/
2. Complete the form under "Request Support Using
Live Chat."
3. Click Continue.
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