Schaerer Coffee Soul - Faults Without Display Message

BASCSOUL_EN
V02 | 10.2017
111
www.schaerer.com
Troubleshooting
9.3 Faults without display message
Payment system error Communication error be-
tween payment system and
touch screen.
► Restart the machine.
► Contact your service partner.
Code
Display message Cause What to do
Fault Cause What to do
Display dark • Machine is not connected to the
mains supply.
• Machine is not switched on.
► Check whether the machine is connected
to the mains supply.
► Check whether the machine is switched
on.
► If the fault persists: Contact your service
partner.
No milk • The milk container is empty.
• The milk system is clogged.
• The milk system was incorrectly
disabled.
► Check whether the milk container is filled.
► Check the cable connection from the cof-
fee machine control cable to the cooling
unit.
► Perform the daily cleaning routine.
► If the fault persists: Contact your service
partner.
No milk foam • The milk container is empty.
• The milk system is clogged.
• The milk system was incorrectly
disabled.
► Check whether the milk container is filled.
► Perform the daily cleaning routine.
► If the fault persists: Contact your service
partner.