Preface 
Process Control System PCS 7 - PCS 7 BOX 
A5E00272813-01 
v 
A&D Technical Support 
Worldwide, available 24 hours a day:  
 
Nuremberg
Johnson City
 
 
Worldwide (Nuernberg) 
Technical Support  
 
24 hours a day, 365 days a year 
Phone:  +49 (180) 5050-222 
Fax:  +49 (180) 5050-223 
mailto:adsupport@siemens.com
 
GMT: +1:00 
 
 
Europe / Africa (Nuernberg) 
Authorization 
 
Local time:  Mon.-Fri. 8:00 to 5:00 PM 
Phone:  +49 (180) 5050-222 
Fax:  +49 (180) 5050-223 
mailto:adsupport@siemens.com
 
GMT: +1:00 
United States (Johnson City) 
Technical Support and 
Authorization 
Local time:  Mon.-Fri. 8:00 to 5:00 PM 
Phone:  +1 (423) 262 2522 
Fax:  +1 (423) 262 2289 
mailto:simatic.hotline@sea.siemens.com
GMT: -5:00 
Asia / Australia (Beijing) 
Technical Support and 
Authorization 
Local time:  Mon.-Fri. 8:00 to 5:00 PM 
Phone:  +86 10 64 75 75 75 
Fax:  +86 10 64 74 74 74 
mailto:adsupport.asia@siemens.com
 
GMT: +8:00 
The languages of the SIMATIC Hotlines and the authorization hotline are generally German and English.