Appendix B
B.1
SRF – Service Request Form
Pressure Transmitters
( ) 4-20 mA ( ) HART
®
( ) HART
®
SIS ( ) WIRELESS HART
®
( ) ISP ( ) FOUNDATION fieldbus
TM
Calibration Range (4) Ambient Temperature ( ºF ) Process Temperature ( ºF )
Process Pressure (4) Static Pressure (4) Vacuum (4) Application (3)
( ) Transmitter ( ) Repeater
FAILURE DESCRIPTION
(Please, describe the observed behavior, if it is repetitive, how it reproduces, etc.)
Did device detect the fail? (2)
( ) Yes ( ) No
What is the final value of the current? (2)
_____ mA
What is the message in the display? (2)
Did you allow the upgrade in the firmware?
( ) Yes ( ) No
Certification plate: Will it maintained the certification?
( ) Yes ( ) No
Main board configuration:
( ) Original factory configuration ( ) Default configuration
( ) Special configuration (should be informed by the client. Please, use the space below)
Submitted by: Title: Section:
Phone: Extension: E-mail:
Date: Signature:
For warranty or non-warranty repair, please contact your representative.
Further information about address and contacts can be found on www.smar.com/contactus.asp.
(1) This field should be filled out by the Smar.
(2) Required for SIS devices.
(3) Required for Wireless HART
devices.
(4) Required to specify the pressure unit.