Chapter 4
39 smarttech.com/kb/171166
Chapter 4: Troubleshooting
Resolving general issues 39
Resolving issues with SMARTNotebook Player 40
Resolving issues with Activities 41
Resolving issues with Workspaces 41
Resolving issues with Browser 41
Resolving issues with Input 42
Resolving issues with Screen Share 43
Resolving issues with Android mobile devices 43
Resolving issues with Apple devices 45
Resolving issues with Chrome browser and Chromebook 47
Resolving issues with Windows computers 48
This chapter explains how to troubleshoot the display’s software.
NOTE
For hardware troubleshooting information, see the SMARTBoard 6000 series interactive
displays installation and maintenance guide (smarttech.com/kb/171167)
Resolving general issues
Issue Solutions
An app or feature is missing or not
available.
l The apps and features available depend on the iQ appliance model.
See Identifying your SMARTkappiQ system and AM30 appliance version.
l The iQ system software may not include that feature or app.
See the iQ system software release notes.
l The app may be disabled.
See the SMARTBoard 6000 series interactive displays installation and
maintenance guide (smarttech.com/kb/171167).
To Next Page
Loading...
Need help?
General