Contents
smarttech.com/kb/171745 7
Connecting room computers and guest laptops 57
Connecting a SMART OPS PC module 66
Connecting USB drives, peripherals, and other devices 67
Chapter 6: Troubleshooting the display 69
Resolving general issues 69
The display isn’t turning on 70
The display is turning off when it shouldn’t 71
The screen is blank or there’s a problem with the image on the screen 71
There’s no sound or there’s a problem with the sound 74
Touch isn’t working as expected 75
The pens aren’t working as expected 76
SMART software on connected computers isn’t working as expected 76
The SMART OPS PC module isn’t working as expected 77
Contacting your reseller for additional support 77
Chapter 7: Troubleshooting tools and apps 79
Resolving issues with Whiteboard 79
Resolving issues with Browser 80
Resolving issues with EShare 80
Resolving issues with iMirror 81
Resolving issues with File Manager 82