SMART Board GX Series - OPS PC Module Issues; Contacting Support

Chapter 6
Troubleshooting the display
smarttech.com/kb/171745 77
Symptom Troubleshooting steps
SMART Learning Suite Online isn’t
working as expected.
 See Troubleshooting common issues in SMART Learning Suite Online.
SMARTInk isn’t working as expected.  See Troubleshooting SMART Ink.
SMART Product Drivers isn’t working
as expected.
 See Troubleshooting SMARTProduct Drivers.
The SMART OPS PC module isn’t working as
expected
Symptom Troubleshooting steps
The SMART OPS PC module isn’t
working as expected.
 See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t addressed in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the display’s serial number. The serial number is on a label located on the left
side of the display.