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Ask-a-Tech Operations Ask-a-Tech Home Page
Use the scroll bar to view the entire page and the “Showing page” bar at the bottom of the page to
navigate between pages.
Selecting a question from the list opens the discussion and gives you the opportunity to join in and
share your expertise.
Ask a Question
Use this option to solicit advice from the group when you run into a situation that seems to defy
logic. The open forum is an opportunity to exchange ideas and experiences with other
professional technicians. Selecting Ask a Question from the Home Page opens a form for posting
a question to the community (
Figure 9-6).
Figure 9-6 Sample ask a question page
There are five fields to be filled in on the question form:
• Subject
• Symptoms
• Diagnostic Steps Performed/Parts Replaced
• Your Question
• Attachments
Subject and Symptoms are required and Ask-a-Tech does not accept a question unless there is
information these fields. The other fields are optional, but the more detail you provide the more
timely and accurate the responses you receive will be. Be sure to include as much information as
possible about the vehicle and the conditions. Attachments allows you to include screen captures,
photos, or other supporting documents, selecting opens a window for locating and including files.
Select Submit at the bottom of the page to post your question for the community once the form is
complete.
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