SolaX Power X3-Hybrid G4 Series - Page 123

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Troubleshooting and Maintenance
Error Code Fault Diagnosis and Solutions
IE 14 Temp Over Fault Temperature out of range
• Check if the ambient temperature exceeds the
limit.
• Contact SolaX for help.
IE 15 Bat Con Dir Fault Battery direction fault
• Check if the battery cables are connected in the
opposite direction.
• Contact SolaX for help if it can not return to
normal.
IE 16 EPS Overload Fault EPS (Off-grid) overload fault
• Shutdown the high-power device and press the
ESC key to restart the inverter.
• Contact SolaX for help if it can not return to
normal.
IE 17 Overload Fault On-grid mode overload fault
• Shutdown the high-power device and press the
ESC key to restart the inverter.
• Contact SolaX for help if it can not return to
normal.
IE 18 BatPowerLow Bat power low
• Shutdown the high-power device and press the
ESC key to restart the inverter.
• Charge the battery to a level higher than the
protection capacity or protection voltage.
IE 19 BMS Lost Battery communication lost
• Check that the communication cable between the
battery and the inverter are properly connected.
• Contact SolaX for help if it can not return to
normal.
IE 20 Fan Fault Fan fault
• Check for any foreign matter that may have caused
the fan not to function properly.
• Contact SolaX for help if it can not return to
normal.
IE 21 Low TempFault Low temperature fault
• Check if the ambient temperature is too low.
• Contact SolaX for help if it can not return to
normal.
IE 25 InterComFault Internal communication fault
• Restart the inverter.
• Contact SolaX for help if it can not return to
normal.