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Troubleshooting and Maintenance
Error Code Fault Diagnosis and Solutions
IE 26 INV EEPROM Inverter EEPROM fault
• Shut down photovoltaic, battery and grid,
reconnect.
• Contact SolaX for help if it can not return to
normal.
IE 27 RCD Fault Residual current device fault
• Check the impedance of DC input and AC output.
• Disconnect PV+, PV - and batteries, reconnect.
• Contact SolaX for help if it can not return to
normal.
IE 28 Grid Relay Fault Electrical relay fault
• Disconnect PV+, PV-, grid and batteries and
reconnect.
• Contact SolaX for help if it can not return to
normal.
IE 29 EPS(Off-grid) Relay
Fault
EPS (Off-grid) relay fault
• Disconnect PV+, PV-, grid and batteries and
reconnect.
• Contact SolaX for help if it can not return to
normal.
IE 30 PV ConnDirFault PV direction fault
• Check if the PV input cables are connected in the
opposite direction.
• Contact SolaX for help if it can not return to
normal.
IE 31 Battery Relay Charge relay fault
• Press the ESC key to restart the inverter.
• Contact SolaX for help if it can not return to
normal.
IE 32 Earth Relay EPS (Off-grid) earth relay fault
• Press the ESC key to restart the inverter.
• Contact SolaX for help if it can not return to
normal.
IE 33 ParallelFault Parallel fault
• Check the communication and earth cable
connection and matching resistor settings.
• Contact SolaX for help if it can not return to
normal.
IE 36 HardLimitFault Hard Limit fault
• Check the power value set in the HardLimit setting,
increase the value larger if needed.
• Contact SolaX for help if it can not return to
normal.