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Troubleshooting and Maintenance
Error Code Fault Diagnosis and Solutions
IE 37 CTMeterConFault CT Meter Con fault
• Check if the CT or meter is well connected.
• Contact SolaX for help if it can not return to
normal.
IE 101 PowerTypeFault Power type fault
• Upgrade the software and press the ESC key to
restart the inverter.
• Contact SolaX for help if it can not return to
normal.
IE 102 Port OC Warning EPS (Off-grid) port overcurrent fault
• Check if the EPS (Off-grid) load exceeds the system
requirements, and press the ESC key to restart the
inverter.
• Contact SolaX for help if it can not return to
normal.
IE 103 Mgr EEPROM Fault Manager EEPROM fault
• Shut down photovoltaic ,battery and grid, and then
reconnect.
• Contact SolaX for help if it can not return to
normal.
IE 105 NTC Sample Invalid NTC invalid
• Make sure the NTC is properly connected and the
NTC is in good condition.
• Confirm that the installation environment is
normal.
• Contact SolaX for help if it can not return to
normal.
IE 106 Bat Temp Low Battery temperature low
• Check the battery installation environment to
ensure good heat dissipation.
• Check if the battery heat function is enabled on the
LCD screen of inverter and the heating time period
is correctly set.
• Contact SolaX for help if it can not return to
normal.
IE 107 Bat Temp High Battery temperature high
• Check the battery installation environment to
ensure good heat dissipation.
• Contact SolaX for help if it can not return to
normal.
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